Overview
Work History
References
Timeline
Generic

Isabella Pacheco

Burnaby,BC

Overview

11
11
years of professional experience

Work History

Store Opener/Head Cashier Supervisor

Bosleys
Richmond, British Columbia
08.2024 - 12.2025
  • Opened store in accordance with corporate policies and procedures.
  • Managed the cash register, processed payments, and handled returns and exchanges.
  • Answered incoming calls regarding product inquiries or orders.
  • Maintained accurate inventory records through manual systems and and or computerized databases.
  • Assisted customers with product selection based on their needs and preferences.
  • Provided customer service by answering questions about product location, price and availability.
  • Received incoming product deliveries and relocated to storage shelves, coolers, or bins.

Food Service Worker

Tim Horton's
Port Alberni, British Columbia
12.2024 - 03.2025
  • Executed opening duties, including workstation setup, and sanitization of the unit.
  • Maintained cleanliness across service areas: dining room, kitchen, and storage.
  • Ensured health code compliance by upholding food safety standards.
  • Operated cash registers accurately during peak business hours.
  • Prepared meals per recipe in a fast-paced environment, adjusting for ingredient availability and customer preferences.
  • Trained new members on company policies and procedures regarding food handling safety standards.
  • Crafted specialty coffee drinks, including lattes, cappuccinos, and Americanos.
  • Resolved customer complaints regarding food quality and service efficiency.

Assistant Head Housekeeper

Vacation International
Vancouver, BC
04.2021 - 05.2024
  • Assisted Head Housekeeper in supervising and training staff to ensure high standards of cleanliness.
  • Monitored the quality of services provided by housekeeping staff, providing feedback and guidance when necessary.
  • Provided support during peak periods, such as holidays or special events, managing additional staffing needs accordingly.
  • Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
  • Sorted and distributed clean linens, towels, and other items to designated areas.
  • Swept hallways, lobbies, stairwells, elevators, restaurants, lounges and other public areas as needed.
  • Addressed guest complaints in a timely manner, responding professionally and courteously at all times.

Housekeeping Supervisor

Days Inn
Nanaimo & Vancouver, BC
03.2015 - 03.2021
  • Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
  • Enforced rules and regulations set forth by management regarding health, safety and security policies.
  • Provided feedback on employee performance, identifying areas of improvement while recognizing successes.
  • Investigated customer complaints regarding housekeeping services and took appropriate action to resolve them.
  • Cleaned guest rooms, including vacuuming carpets and dusting furniture.
  • Assisted in laundry operations when needed by sorting linens and loading machines.
  • Performed periodic deep cleaning tasks in order to maintain high hygiene standards.

References

References available upon request.

Timeline

Food Service Worker

Tim Horton's
12.2024 - 03.2025

Store Opener/Head Cashier Supervisor

Bosleys
08.2024 - 12.2025

Assistant Head Housekeeper

Vacation International
04.2021 - 05.2024

Housekeeping Supervisor

Days Inn
03.2015 - 03.2021

Similar Profiles

CREATE PROFILE
Isabella Pacheco