Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Dieudonné Ludovic

708, 1525 Alta Vista Drive, Ottawa,ON

Summary

Dedicated bilingual professional with a proven track record in problem-solving and effective communication. Currently located in Ottawa, I am moving to Quebec in July.

I have always been recognized for implementing innovative solutions that drive operational efficiency, but I am also committed to leveraging my skills in a dynamic environment to achieve organizational objectives. I am also successful at tracking shipments, updating records, and maintaining open communication with international offices and export authorities. Apart from professionally being expertised in the freight forwarding world, i am a highly-motivated employee with desire to take on new challenges with strong work ethic, adaptability, and exceptional interpersonal skills.

Overview

5
5
years of professional experience

Work History

Sales and Warehouse Associate

TJX Companies- Winners
Ottawa, ON
02.2025 - Current
  • Prepared merchandise for purchase or rental.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Described merchandise and explained use, operation and care.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Worked with fellow sales team members to achieve group targets.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Scanned items and checked pricing on cash register for accuracy.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

COMMERCIAL ASSISTANT

Scott Shipping International Ltd- Agent of PIL (Pacific International Line)
Port Louis, Mauritius
03.2022 - 11.2024
  • Collaborated with various departments such as sales, accounting and operations on projects related to freight forwarding services.
  • Assisted in the preparation of commercial contracts and agreements, ensuring accuracy and compliance with applicable laws
  • Communicated effectively with all stakeholders involved in each transaction
  • Resolved any issues that arose during the freight forwarding process in a timely manner.
  • Monitored the arrival of shipments and ensured documents were in compliance with customs regulations.
  • Responded promptly to customer inquiries related to freight forwarding services provided.
  • Performed data entry duties such as updating shipment information into company systems.
  • Participated in training sessions designed to update knowledge related to industry changes.
  • Coordinated with overseas agents regarding documentation preparation and cargo tracking.
  • Inspected cargo prior to loading onto vessels or other modes of transport ensuring safety standards are met.
  • Negotiated competitive rates from carriers to reduce costs associated with shipping operations.
  • Created reports on shipment status for customers and management review.
  • Paid taxes, duties and insurance fees based on different freight types.

IMPORT CLERK

Velogic Ltd
Port Louis, PL, Mauritius
01.2020 - 02.2022
  • Reviewed customer orders and prepared necessary documents to import goods
  • Verified accuracy of shipment information, such as quantity, type, weight and cost of items
  • Coordinated with suppliers for timely delivery of imported goods
  • Prepared customs clearance documentation for imported shipments
  • Monitored the status of shipments and kept customers informed about arrival times
  • Organized freight forwarding services to ensure efficient transportation of goods
  • Checked incoming shipments against invoices for accuracy and completeness
  • Performed data entry into computer systems to track inventory levels and order details
  • Maintained records of all imported materials, including bills of lading, invoices and packing lists
  • Monitored shipments and obtained clearance from customs and other agencies
  • Prepared, checked, and filed documentation with department

Education

Bachelor (Hons) - Business Accounting,Finance

Open University of Mauritius
Mauritius
07.2024

Skills

  • Bilingual in English and French
  • Excellent in building trust
  • Provision of an exceptional customer service experience
  • Excellent at maintaining client relationships
  • Excellent oral and written communication in English and French
  • Excellent digital literacy
  • Problem resolution
  • Expert in providing customer service consulting
  • Comfortable in working in remote setting
  • Time management
  • Risk mitigation
  • Organizational and independent
  • Detail oriented
  • Administrative Skills
  • Upselling strategies

Languages

English
Full Professional
French
Full Professional
Mauritian Creole
Native/ Bilingual

Timeline

Sales and Warehouse Associate

TJX Companies- Winners
02.2025 - Current

COMMERCIAL ASSISTANT

Scott Shipping International Ltd- Agent of PIL (Pacific International Line)
03.2022 - 11.2024

IMPORT CLERK

Velogic Ltd
01.2020 - 02.2022

Bachelor (Hons) - Business Accounting,Finance

Open University of Mauritius

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Dieudonné Ludovic