Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Diesel Harbach

Toronto,ON

Summary

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Knowledgeable retail team member skilled at multitasking to meet store and customer needs. Experienced in organizing and restocking shelves, locating items and processing payments. Results-driven and responsive to handling different requirements.

Overview

5
5
years of professional experience

Work History

Front Store Clerk

High Hand Shop
Toronto, Ontario
05.2023 - 03.2024
  • Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
  • Interacted with many customers daily.
  • Assisted customers in locating products and provided recommendations based on needs.
  • Processed returns and exchanges according to company policy.
  • Counted and balanced cashier drawers.
  • Answered phone calls to assist customers with questions and orders.

Call Center Representative

On Spot Repair
Stouffville, Ontario
09.2022 - 12.2022
  • Processed orders, forms, applications, and requests accurately and efficiently.
  • Maintained strong call control and quickly worked through scripts to address problems.
  • Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
  • Managed customer expectations by clarifying needs, identifying options, and recommending products and services.

Busboy

Golden Thai Restaurant
Toronto, Ontario
07.2019 - 09.2019
  • Participated in ongoing training to enhance job skills and knowledge.
  • Managed inventory of cleaning supplies and tableware, ensuring availability at all times.
  • Established methods for prompt dish collection and upkeep of healthy dining room.

Education

Bachelor of Arts - Arts And Contemporary Studies

Toronto Metropolitan University
Toronto, ON
01-2028

High School Diploma -

Riverdale Collegiate Institute
Toronto, ON
01-2020

Skills

  • Customer service
  • Inventory management
  • Visual merchandising
  • Data entry
  • Order processing
  • Sales support

Languages

Chinese (Cantonese)
Limited

Timeline

Front Store Clerk

High Hand Shop
05.2023 - 03.2024

Call Center Representative

On Spot Repair
09.2022 - 12.2022

Busboy

Golden Thai Restaurant
07.2019 - 09.2019

Bachelor of Arts - Arts And Contemporary Studies

Toronto Metropolitan University

High School Diploma -

Riverdale Collegiate Institute

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Diesel Harbach