Diego S Jimenez
San Francisco
Summary
Dynamic server and supervisor with extensive experience. Excelling in customer satisfaction and team leadership. Bilingual with strong menu knowledge and cash handling skills, I consistently enhance guest experiences while ensuring operational efficiency. Proven ability to multitask and maintain attention to detail in high-pressure environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Anomaly SF | Find Dining Room
San Francisco
06.2023 - Current
- I am in charge of the flowers design every week. I am an artist with a taste for flowers, restaurant designs and table arrangements.
- Provided exceptional service to high volume of daily customers.
- I bring the food to the table and explain every dish in detail. Every 3 months we updated the menu and I am always constantly learning new dishes.
- I help as a host to welcoming the guest and bring them to the tables, making sure about allergies to let the chef know before we serve.
- Help every curse to change silverware, cleaning tables, cleaning glasses, etc.
- Ensured that each guest was served courteously, quickly, and efficiently. Checked with guests to get feedback on food served, resolve issues.
Supervisor (Manager)
Oren's Hummus
San Francisco
06.2022 - Current
- I am the leader of the team in charge of opening the restaurant. Count the money every morning and receive money from the bank.
- Pay money to servers, cashiers and kitchen every shift. Deliver check payments.
- Manages staff, ensures customer satisfaction and handles issues that arise their shift. Assign task to staff. Provide training and support to employees. Handle no-shows.
- Ensure industry rules and regulations are followed.
- I coordinate the catering department with guest.
- I oversee that HACCP is up to date and in order every morning.
- I bus tables, run food, take orders and close checks.
- POS and Doordash system.
Education
Some College (No Degree) - Gastronomy
Universidad Tecnologica De Bahia De Banderas
Puerto VallartaSkills
- Bilingual
- Food service
- Menu knowledge
- Cash handling
- POS operation
- Table management
- Customer relationship
- Multitasking and organization
- Liquor, wine, and food service
- Team leadership
- Attention to detail
- Memory retention
Languages
Spanish
Native/ Bilingual
English
Full Professional
Certification
- Certified and approved for California Food Handler and Resposible Beverage Service control AB 1221 guidelines.
- Training certificate.
Timeline
Server
Anomaly SF | Find Dining Room
06.2023 - Current
Supervisor (Manager)
Oren's Hummus
06.2022 - Current
Some College (No Degree) - Gastronomy
Universidad Tecnologica De Bahia De Banderas
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