Dedicated professional with a strong foundation in customer service and conflict resolution. Proven ability to create a secure and welcoming environment while training staff to provide exceptional service.
Overview
1
1
year of professional experience
Work History
Target Secuirty Specialist
Target
La Mesa
09.2024 - 12.2025
Upheld a safe and secure atmosphere for guests and team members.
Resolved customer complaints and provided effective solutions promptly.
Greeted guests warmly and ensured a positive dining experience.
Provided excellent customer service by anticipating customer needs.
Trained new team members in customer service standards and de-escalation tactics.
Contributed to team efforts by accomplishing related tasks as needed.
Education
High School Diploma -
Chico High School
Chico, CA
06-2024
Some College (No Degree) - Business Administration
Grossmont College
El Cajon, CA
Skills
Customer service and support
Conflict resolution
Staff training and development
Team collaboration
Problem solving
Time management
Effective communication
Active listening
Decision making
Critical thinking
Relationship building
Attention to detail
Process improvement
Documentation management
Affiliations
Volunteer, Race for Autism - San Diego, CA (2024)
Timeline
Target Secuirty Specialist
Target
09.2024 - 12.2025
High School Diploma -
Chico High School
Some College (No Degree) - Business Administration