Summary
Overview
Work History
Education
Timeline
Generic

DIEGO VEGA MORENO

Summary

To obtain a full time position within a reputable company, where I can be able to best use my skills and knowledge of customer service, Bilingual skills in (Spanish and English) and further in the customer service industry. Seeking an opportunity where I can utilize my leadership and experience. As a loyal and detail-oriented individual, I am interested in securing a position where, I can contribute to your organization and be a valuable asset.

Overview

10
10
years of professional experience

Work History

General Assembler

Bestco
09.2023 - 01.2024
  • Provided exceptional craftsmanship when working with delicate components, ensuring the production of high-quality finished products.
  • Completed durable assemblies and subassemblies with hand and power tools.
  • Assemble Shelves, floors and walls
  • manage Cleaning Machinery
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Maintained proper use of power tools, regularly inspecting equipment for wear or damage to prevent accidents or delays.
  • Followed orders closely to help prepare for jobs, ready sites, complete assignments and clean up work areas at completion.

Customer Care Attendant

Park'N Fly
01.2022 - 09.2023
  • Assist With Boosting Low batteries pumping low tires and locating vehicles
  • Assisted call-in customers with questions and orders.
  • Respond to customer concerns and complains regarding car issues ands trouble
  • Allocating car parks and issuing directions daily
  • Delivered prompt service to prioritize customer needs.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Navigated multiple computer systems and applications to find information.
  • Participated in ongoing training programs to enhance knowledge of company products and services, contributing to superior job performance as a Customer Care Attendant.

Railing Assembler

Pro Railing
12.2020 - 12.2021
  • Responsibilities include tacking and fitting of railings, plating, posts and other structural members operate shop equipment, such as mitre saws, screwdrivers, drill and other machinery as required, Ensure proper use of hand and power tools in accordance with health and safety standards and functionality Ability to lay out work from written and verbal instructions, performs layout work according to blueprints or reference lines
  • Demonstrate ability to assemble parts effectively and efficiently meeting production deadlines and ability to follow instructions , Carried out day-day-day duties accurately and efficiently.

Maintenance Attendant

Ontario Racquet Club
01.2014 - 10.2020
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors
  • Polished glass surfaces and windows
  • Accepted accountability for all assigned building keys, master keys and access cards
  • Disinfected and mopped bathrooms to keep them sanitary and clean
  • Verified that all storage areas and carts were clean and organized
  • Used chemicals and other cleaning equipment in a proper, safe and responsible manner
  • Waxed and polished wood floors and other woodwork.

Ramp Agent

Swissport
05.2017 - 09.2017
  • Swissport Canada Handling Loaded, unloaded and transported cargo weighing up to 75pounds between terminals and aircraft
  • Loaded, stowed and unloaded baggage, cargo and freight, and submitted completed documentation to management
  • Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.

Lead Sales Associate

Tommy Hilfiger
09.2015 - 05.2017
  • Stocked and replenished merchandise according to store merchandising layouts
  • Cleaned and organized the store, including the checkout desk and displays
  • Welcomed customers into the store and helped them locate items
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction
  • Mentored new sales associates to contribute to the store's positive culture
  • Answered customer telephone calls promptly and in an appropriate manner
  • Operated a cash register for cash, check and credit card transactions education.

Education

Business Marketing -

Humber College
Toronto, ON
01.2021

Timeline

General Assembler

Bestco
09.2023 - 01.2024

Customer Care Attendant

Park'N Fly
01.2022 - 09.2023

Railing Assembler

Pro Railing
12.2020 - 12.2021

Ramp Agent

Swissport
05.2017 - 09.2017

Lead Sales Associate

Tommy Hilfiger
09.2015 - 05.2017

Maintenance Attendant

Ontario Racquet Club
01.2014 - 10.2020

Business Marketing -

Humber College

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DIEGO VEGA MORENO