Diego Valencia
Bakersfield,CA
Summary
Highly organized, detail-oriented, and hard-working candidate consistently demonstrating the ability to manage multiple priorities with ease. Approaches every task with enthusiasm and dedication. Seeking a similar position at your esteemed organization to expand skillset and contribute to team success.
Overview
8
8
years of professional experience
Work History
Wholesale Driver/Parts Specialist
Mercedes-Benz of Houston Greenway
11.2022 - 08.2024
- Responsibilities: Deliver parts and supplies to contracts and clientele maximizing the best routes to all locations to deliver parts in an efficient and timely manner
- Work together as a team player, using excellent communication with one another to obtain the proper parts
- Use proper phone etiquette to provide clients with excellent customer service and fulfill their needs
- Organize and maintain warehouse by keeping area tidy, stocking new inventory, and record all data into the proper database
Sales Associate
Hobby Lobby
02.2022 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
Wholesale Manager
AutoZone
03.2021 - 01.2022
- Managed inventory effectively for optimal product availability and minimized overstock situations.
- Developed and executed marketing strategies for increased brand visibility within the wholesale market.
- Delivered exceptional customer service while resolving disputes or addressing concerns promptly, maintaining high levels of client retention.
- Established and maintained accurate records of purchases, pricing and payment terms.
- Cultivated strong relationships with vendors to maintain and improve levels of customer service.
Sales Associate
AutoZone
02.2020 - 03.2021
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Sales Associate
Walmart
07.2016 - 12.2019
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
- Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
- Managed inventory to ensure product availability, contributing to uptick in sales.
Education
High School -
Mira Monte High School
Bakersfield, CASkills
- Customer Service
- Communication
- Record-Keeping
- Time-Management
- Time management
- Customer service
- Clean driving record
- Problem-solving
- Punctual and reliable
Languages
Spanish
Native or Bilingual
Timeline
Wholesale Driver/Parts Specialist
Mercedes-Benz of Houston Greenway
11.2022 - 08.2024
Sales Associate
Hobby Lobby
02.2022 - 08.2022
Wholesale Manager
AutoZone
03.2021 - 01.2022
Sales Associate
AutoZone
02.2020 - 03.2021
Sales Associate
Walmart
07.2016 - 12.2019
High School -
Mira Monte High School
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