Diego Reyes Feraida
Santa Rosa
Summary
Motivated and results-driven professional with a strong background in food service. Proven ability to manage tasks efficiently, solve problems creatively, and work collaboratively in team environments. Committed to delivering high-quality work and continuously improving skills to contribute to organizational success.
Overview
3
3
years of professional experience
Work History
Shift Leader
Little Caesars Pizza
Santa Rosa
06.2022 - Current
- Supervised team during peak shifts to ensure optimal service efficiency.
- Trained new employees on shift operations to enhance performance.
- Managed cash register operations and processed customer transactions with accuracy.
- Resolved customer complaints swiftly and professionally to maintain satisfaction levels.
- Monitored food temperatures and cold-storage conditions for compliance with safety standards.
- Executed thorough opening, closing, and shift change procedures to uphold operational standards.
Cleaning Assistant
Self-employeed
Sebastopol
05.2022 - 10.2022
- Maintained the cleanliness of bathrooms, ensuring toilets, sinks, and mirrors were spotless.
- Disinfect high-touch surfaces, such as doorknobs, handrails, and countertops, regularly.
- Dusted furniture and fixtures across assigned areas to enhance overall presentation.
- Ensured business entrances remained clean and professional in appearance.
Education
(As-T) - Administration of Justice
Santa Rosa Junior College
Santa Rosa, CASkills
- Customer service
- Team leadership
- Conflict resolution
- Cash handling
- Employee training
- Operational compliance
- Time management
- Communication skills
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Affiliations
- Full Time Student
Timeline
Shift Leader
Little Caesars Pizza
06.2022 - Current
Cleaning Assistant
Self-employeed
05.2022 - 10.2022
(As-T) - Administration of Justice
Santa Rosa Junior College