Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Diego Ramirez

Escondido

Summary

Completed Bachelor's degree in History at California State University San Marcos, emphasizing research and analytical skills. Obtained a D-1 certification in water distribution, indicating specialized knowledge in water systems.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Customer Services Field Worker

City Of Poway
01.2019 - Current
  • Complete customer service tasks, including courtesy water turn-ons and shut-offs.
  • Investigate and report water use violations to ensure compliance.
  • Assist customers in resolving water pressure issues.
  • Conduct inspections, maintenance, and repairs on valves, meters, and other related equipment.
  • Report meter defects and unauthorized water usage.
  • Interpret maps and diagrams through Northstar and Cartegraph in order to obtain details of the location and issue before I get there.
  • Complete meter routes systematically throughout the week, noting necessary maintenance.

Banquet Server/ Bartender

California Center for the Art of Escondido
01.2013 - 01.2020
  • Customer service role
  • Do set up and organize
  • Handle Food and beverages

Education

Bachelor of Arts - History

California State University, San Marcos
San Marcos, CA
05.2018

High School Diploma -

Orange Glen High School
Escondido, CA

Skills

  • Bilingual, Spanish speaker
  • Customer service experience
  • Problem solving
  • Team collaborator
  • Persistence

Certification

D1 Water Distribution

Timeline

Customer Services Field Worker

City Of Poway
01.2019 - Current

Banquet Server/ Bartender

California Center for the Art of Escondido
01.2013 - 01.2020

Bachelor of Arts - History

California State University, San Marcos

High School Diploma -

Orange Glen High School

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Diego Ramirez