Diego Ramirez
Vacaville
Summary
Adept at enhancing operational efficiency, I significantly reduced shipping errors at Delicato Family Vineyards by implementing a robust quality control system. My strong teamwork and effective communication skills, coupled with expertise in shipping software and warehouse safety, have consistently improved order management and customer satisfaction. Experienced with inventory management, shipping coordination, and logistics operations. Utilizes organizational skills and attention to detail to ensure timely and accurate order processing. Track record of maintaining efficient workflow and supporting team collaboration. Experienced Shipping Clerk with background working in fast-paced shipping environments moving merchandise of diverse sizes and types. Keeps work areas neat with strong housekeeping skills. Organized, dedicated and focused on going above and beyond requirements to contribute to team success.
Overview
3
3
years of professional experience
Work History
Shipping Clerk
Delicato Family Vineyards
10.2023 - 01.2025
- Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
- Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
- Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Assisted in training new employees on company shipping policies and procedures, promoting consistent quality across the team.
- Maintained accurate inventory records, ensuring seamless order processing and shipment tracking.
- Improved shipping efficiency by streamlining packing and labeling processes.
- Optimized storage space usage by efficiently organizing inventory within the warehouse facility.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Communicated with vendors and suppliers to verify timely delivery of goods.
- Handled day-to-day shipping and receiving overseeing more than 30 packages per day.
- Requisitioned new supplies and maintained storage areas for smooth department operations.
Support Worker
Wagner Family Vineyards
06.2022 - 10.2023
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Maintained effective team member communication.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Optimized workspace organization within the stockroom, making it easier for colleagues to locate items quickly.
- Cleaned, polished, and restocked wine glasses and water glasses
- Maintained a clean and safe working area
Event Volunteer
Wagner Family Vineyards
06.2022 - 10.2023
- Contributed to the overall success of events by maintaining a positive attitude, exhibiting strong teamwork skills, and being proactive in addressing any challenges that arose during planning or execution.
- Maintained cleanliness throughout the venue during events, contributing to a positive overall experience for attendees and organizers alike.
- Supported fellow volunteers when needed by sharing responsibilities or taking over tasks when necessary for successful completion of the event''s goals.
- Facilitated communication between event staff and volunteers, fostering teamwork and collaboration throughout the event planning process.
- Assisted with setup and teardown of event spaces, contributing to timely execution and efficient transitions.
- Enhanced event attendee experience by providing exceptional customer service and assistance during events.
- Collaborated with fellow volunteers for seamless coordination during events, maintaining a professional atmosphere.
- Demonstrated commitment to punctuality and reliability by consistently arriving on time for volunteer shifts and staying until all tasks were completed.
- Demonstrated strong problem-solving skills by addressing any issues that arose during events promptly and effectively.
- Handled emergency situations calmly and efficiently, following established protocols to ensure attendee safety and well-being at all times.
- Provided general cleaning of venue spaces before, during, and after events.
- Ran concession stand by preparing food and serving drinks for patrons.
- Cleaned and sanitized seating areas between showings for adherence to sanitary standards.
- Greeted guests and welcomed patrons in support of company service policy.
- Reported any damage or maintenance issues to manager.
Education
High School Diploma -
American Canyon High School
American Canyon, CA06-2022
Skills
- Shipping and receiving
- Workplace cleanliness
- Shipping software
- Warehouse safety
- Customer Service
- Stocking
- Loading and unloading
- Order management
- Restocking coordination
- Stock control
- Pallet building
- Teamwork and cooperation
- Self-motivated and independent
- Effective communication
Timeline
Shipping Clerk
Delicato Family Vineyards
10.2023 - 01.2025
Support Worker
Wagner Family Vineyards
06.2022 - 10.2023
Event Volunteer
Wagner Family Vineyards
06.2022 - 10.2023
High School Diploma -
American Canyon High School
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