Diego Paz Figueroa
Laval,QC
Summary
Highly trained Key Holder with demonstrated success in team leadership and sales strategy. Exceptional retail experience and sales expertise with talent for upselling.
Overview
3
3
years of professional experience
Work History
Key Holder
ZWILLING
10.2023 - 02.2024
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Streamlined opening and closing procedures as integral member of store staff.
- Increased store sales by creating visually appealing merchandise displays and product placements.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
Sales Associate
Staples
08.2021 - 01.2023
- Developed strong client relationships through consistent follow-ups and excellent communication skills.
- Clarified customer requests, forwarded product information and answered questions to support sales operations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
High School Diploma -
École Saint-Maxime
Laval, QC06.2021
Skills
- Customer Service
- Teamwork and Collaboration
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Sales expertise
- Training and mentoring
- Store maintenance
- Store Opening and Closing
Languages
English
Native or Bilingual
French
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Key Holder
ZWILLING
10.2023 - 02.2024
Sales Associate
Staples
08.2021 - 01.2023
High School Diploma -
École Saint-Maxime
Similar Profiles
Jose RestrepoJose Restrepo
Keyholder Y Sales Representative at ZWILLINGKeyholder Y Sales Representative at ZWILLING
SIMRANJEET KAURSIMRANJEET KAUR
Warehouse Associate at ZwillingWarehouse Associate at Zwilling
Matthew FlemmingMatthew Flemming
Head of Retail at ZWILLING J.A. Henckels Canada Ltd.Head of Retail at ZWILLING J.A. Henckels Canada Ltd.
Joseph GesseJoseph Gesse
Bénévole at Collège CitoyenBénévole at Collège Citoyen
Ludovick KABAMPALudovick KABAMPA
Secrétaire Admiratif at ministere du budgetSecrétaire Admiratif at ministere du budget