Diego Neves
Winnipeg,MB
Summary
Dynamic student with a solid foundation in customer service and sales, eager to expand skill sets across diverse work areas. Proven ability to effectively engage clients and drive sales results, leveraging strong communication skills. Committed to continuous learning and professional growth in new fields.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate/Customer Service Representative
Manitoba Liqour And Lotteries
Winnipeg, Manitoba
11.2022 - Current
- Processed transactions using a point-of-sale system.
- Recommended, selected and located merchandise based on customer desires.
- Greeted customers and provided exceptional customer service.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Received and displayed product shipments on store retail shelves upon delivery.
- Answered incoming telephone calls to provide store, products and services information.
- Completed day-to-day duties accurately and efficiently.
Meat Department Clerk
Safeway
Winnipeg, Manitoba
08.2021 - 08.2022
- Used slicers and other department equipment to prepare cuts of meat for customers.
- Maintained safe food handling practices to prevent germ spread.
- Managed high customer volume efficiently by accurately cutting, wrapping and weighing products.
Sales Associate/Key Holder
Cramptons Market
Winnipeg, Manitoba
03.2020 - 08.2021
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Engaged customers in friendly, professional dialogue to determine needs.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various store needs.
Education
High School Diploma -
Ecole Oak Park High School
Winnipeg, MB06-2021
Associate of Arts -
University of Winnipeg
Winnipeg, NoneSkills
- Excellent communication skills
- Stocking and receiving
- Reliable and punctual
- Time management
- Communication
- Hands-on learning techniques
- Scheduling and preparation
- Organization
- Adaptational skills
- Leadership
- Calmness in pressured atmospheres or environments
- Problem solving
- Easily teachable
- Proactive Learner
Affiliations
- I have a passion for coaching basketball throughout my community, while staying active and playing the game myself outside of work and school.
- I Am currently the Head Coach of the Oak Park grade 9 boys basketball team. I previously coached 3 years (Head/Assistant) at Charleswood Jr High School.
- I Have been involved with basketball and sports my whole life, playing on numerous club soccer/basketball teams since elementary school.
- i am a family oriented individual who is always wanting to make himself and the people around him proud!
Accomplishments
- Was awarded the 2017 Jr High Most Outstanding Basketball Player
Certification
- Respect In Sport
- WHIMIS
- Serve Smart
References
References available upon request.
Timeline
Sales Associate/Customer Service Representative
Manitoba Liqour And Lotteries
11.2022 - Current
Meat Department Clerk
Safeway
08.2021 - 08.2022
Sales Associate/Key Holder
Cramptons Market
03.2020 - 08.2021
High School Diploma -
Ecole Oak Park High School
Associate of Arts -
University of Winnipeg
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