Diego Hernandez
Calistoga
Summary
Dynamic and detail-oriented professional with a proven track record at Safeway, excelling in customer service and data analysis. Adept at problem-solving and effective communication, I consistently ensured customer satisfaction while maintaining accurate records. My strong organizational skills and proficiency in Microsoft Office enhance my ability to prioritize tasks and deliver exceptional results.
Overview
5
5
years of professional experience
Work History
Multi Purpose Clerck
Safeway
Fort Bragg
11.2024 - 02.2025
- Maintained accurate records of customer purchases, returns and exchanges.
- Followed up with customers regarding their order status or delivery issues.
- Utilized computer system for sales orders, purchase orders and invoices.
- Provided excellent customer service to ensure customer satisfaction.
- Assisted customers with product selection, ordering and pick-up procedures.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Verified accuracy of pricing labels on products for proper display.
Handyman Helper
Triple SSS Ranch
Calistoga
06.2020 - 08.2023
- Assisted handyman with a variety of maintenance and repair tasks, including painting, carpentry, plumbing, electrical work, and appliance installation.
- Performed minor landscaping duties such as mowing lawns, trimming trees and shrubs, raking leaves.
- Maintained accurate records of time spent on jobsites.
- Provided customer service to clients during home visits.
Education
Bachelor of Science - Biotechnology Engineering
Instituto De Biociencias, UNACH
Tapachula, ChiapasSkills
- Data analysis
- Customer service
- Effective communication
- Problem solving
- Microsoft office
- Work prioritization
- Strong organization
- Verbal and writing communication
- Customer satisfaction
- Research
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Multi Purpose Clerck
Safeway
11.2024 - 02.2025
Handyman Helper
Triple SSS Ranch
06.2020 - 08.2023
Bachelor of Science - Biotechnology Engineering
Instituto De Biociencias, UNACH
Similar Profiles
Angel GarciaAngel Garcia
Deli Clerk at SafewayDeli Clerk at Safeway
Taran KaurTaran Kaur
Team Lead at SafewayTeam Lead at Safeway
Tia DrewTia Drew
Manager at SafewayManager at Safeway
Samar Romene VelazquezSamar Romene Velazquez
Cashier at SafewayCashier at Safeway
Eva Jewel BowenEva Jewel Bowen
Pool Manager at City of CalistogaPool Manager at City of Calistoga