Diego Gonzalez
San Diego,CA
Summary
A 23yr old who can't offer years of experience but can offer, will power in completing task and learning new skills. Always very attentive, always ready to approach new things. I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am mature team worker and adaptable to all challenging situations.
Overview
5
5
years of professional experience
Work History
Dispatcher
Express Auto Auction
04.2023 - Current
- Make about 30-50 calls per day and receive about the same amount of calls in to the dispatch office.
- Email donors regarding scheduling, Pick up confirmation and Donation receipts (around 30 per day)
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Directed dispatching, routing, and tracking fleet vehicles.
- Maintained professional relationship with drivers to increase trust, reliability and rapport.
- Answered phone calls and responded to customer emails.
- Monitored and tracked dispatch communication systems.
- Scheduled deliveries and pickups according to customer needs.
- Utilized dispatch software to enter customer orders, deliveries and receipts.
Security Officer
Stellar Protective Group
12.2022 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Inventory Control Specialist
Mad Engine
08.2021 - 06.2022
- Completed physical inventory counts each month.
- Audited and corrected discrepancies in inventory numbers.
- Completed daily cycle counts to maintain accuracy of records.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Managed inventory control for high-volume warehouses with accurate, timely stock replenishment.
- Used equipment like forklifts and pallet jacks to move inventory.
- Performed data entry and completed proper paperwork.
Construction Worker
MJ Ratzlaff
07.2021 - 08.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Gathered and disposed of worksite debris to remove safety hazards.
- Dug trenches and set up forms to specified requirements for concrete pours.
- Used variety of hand and power tools to complete tasks.
Parking Manager
Lions Parking
06.2020 - 06.2021
- Assisted sales and service staff with moving automobiles to keep operations running smoothly.
- Added and maintained key tags, inspection decals and window stickers for vehicles on lot.
- Established team priorities, maintained schedules and monitored performance.
- Received calls from costumers letting us know when they are ready to get picked up
- Dispatched drivers to customers location and provided customers with a drivers ETA
- Arranged cars by dates
Warehouse Packer
Mad Engine
06.2019 - 03.2020
- Packed, weighed and shipped items per customer specifications.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Operated tape machines, scales and label printers to package items correctly.
- Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
- Placed, tagged, and secured merchandise in diverse designated areas.
- Operated manual pallet jacks and forklifts to move and store materials.
Sales Associate
True Religion
11.2018 - 06.2019
- Managed the online store and would deal with over 30 orders per day which were packed, labeled and shipped.
- Always meet my goal, Regarding Sales and 20 emails sent to loyal customers advising incoming deals
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Generated new sales leads to achieve and exceed monthly sales goals.
Education
High School Diploma -
Southwest High School
San Diego, CA07.2019
Skills
- Service Coordination
- Data Entry
- Work Order Management
- Dispatch Coordination
- Telephone Etiquette
- Bilingual
- Decision Making
- Active listening
- Friendly,Positive attitude
- Communication
- Quality Control
- Order Fulfillment
Languages
Spanish
Native or Bilingual
Timeline
Dispatcher
Express Auto Auction
04.2023 - Current
Security Officer
Stellar Protective Group
12.2022 - Current
Inventory Control Specialist
Mad Engine
08.2021 - 06.2022
Construction Worker
MJ Ratzlaff
07.2021 - 08.2021
Parking Manager
Lions Parking
06.2020 - 06.2021
Warehouse Packer
Mad Engine
06.2019 - 03.2020
Sales Associate
True Religion
11.2018 - 06.2019
High School Diploma -
Southwest High School
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