Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Diego Escorza

Watsonville

Summary

Organized and motivated professional with strong time management and organizational skills. Experienced in retail management and operations coordination, with a proven track record of leading teams and driving sales. Demonstrated ability to deliver exceptional customer service in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Cordinater

Cat & Cloud Coffee
Santa Cruz
01.2023 - Current
  • Facilitated seamless daily operations in café and retail environments through effective support.
  • Scheduled meetings, tracked inventory, managed logistics, and enhanced team communications.
  • Acted as liaison between team members and leadership to promote clarity and efficiency.
  • Contributed to event planning, merchandising initiatives, and community engagement efforts.
  • Demonstrated exceptional attention to detail while multitasking in a fast-paced specialty coffee environment.

Assistant Manager

Journeys Shoes
Capitola
07.2019 - 12.2022
  • Led daily store operations, including opening/closing procedures, inventory management, and visual merchandising
  • Coached and motivated sales associates to meet and exceed sales goals through product knowledge, upselling, and customer engagement
  • Delivered exceptional customer service while handling escalations, returns, and resolving issues to maintain brand loyalty
  • Assisted with recruiting, training, and developing new team members to uphold a strong team culture and performance standards
  • Maintained a clean, organized, and on-brand store environment aligned with corporate visual directives

Education

High School Diploma -

Watsonville High School
Watsonville, CA
05-2014

Skills

  • Inventory management
  • Event planning
  • Visual merchandising
  • Customer engagement
  • Logistics coordination
  • Retail operations

Languages

Spanish
Professional

Affiliations

  • Vintage Fashion Enthusiast – Buy, sell, and curate vintage clothing; research fashion history and trends to build product knowledge and brand storytelling
  • Thrifting & Resale – Actively source unique items from local shops and markets; manage listings and customer interactions online and in-person
  • Photography – Practice street, product, and lifestyle photography; use skills for creative projects and social content
  • Golf – Recreational golfer with an appreciation for focus, patience, and continuous improvement

References

References available upon request.

Timeline

Cordinater

Cat & Cloud Coffee
01.2023 - Current

Assistant Manager

Journeys Shoes
07.2019 - 12.2022

High School Diploma -

Watsonville High School

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Diego Escorza