Diego Cruz
North Hills,California
Summary
Dynamic professional with a proven track record excelling in team building and effective communication. Successfully developed training programs that significantly enhanced player skills and fostered a positive team environment. Adept at conflict resolution and project management, driving community engagement and support through organized events.
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
1
1
Language
2
2
Certifications
9
9
years of professional experience
Work History
Server
Bel-Air Bay Club
Pacific Palisades, CA
03.2026 - Current
- Coordinated table service between kitchen, bar, and banquet teams to maintain smooth meal execution.
- Presented menus, described daily specials, and guided members through food and beverage selections.
- Managed order accuracy, special requests, and dietary restrictions with consistent attention to detail.
- Delivered refined food and beverage service during private events, club functions, and fine dining service.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Established rapport with regular customers, fostering loyalty through exceptional service.
Youth Soccer Coach
Kadima Day School
West Hills
11.2023 - Current
- Coached middle school boys' soccer team, improving individual skills and fostering teamwork.
- Developed training programs, leading to noticeable skill improvements.
- Fostered positive team environment, boosting morale and performance.
- Organized events with parents and staff, strengthening community engagement.
- Resolved team conflicts, enhancing team cohesion and collaboration.
Assistant Manager
Santa Clarita Sports Center
Valencia
11.2017 - Current
- Oversaw daily operations, ensuring efficient facility management and high customer satisfaction.
- Coordinated events, improving client experience and driving revenue growth.
- Led adult soccer league, increasing participation and fostering community engagement.
- Coach youth sports, promoting skill growth and teamwork.
- Referee games, ensuring fair play and conflict resolution.
Attendent/Busser
PGA 2026 Genesis Invitational
Pacific Palisades, California
02.2026 - 02.2026
- Assistant with food and beverage service for high profile PGA Tour Event.
- Maintained fast, clean table turnover in VIP Hospitality areas
- Supported banquet-style dining, and bar services
Banquet Server
Woodland Hills Country Club
Woodland Hills
01.2023 - 04.2024
- Optimized banquet setup processes, enhancing service quality and reducing turnaround times.
- Ensured efficient service flow, boosting guest satisfaction and operational efficiency.
- Assisted in event hosting, resulting in positive guest feedback and increased repeat bookings.
- Created welcoming atmosphere, fostering guest engagement and memorable experiences.
- Performed busser and barback duties, maintaining cleanliness in high-traffic areas.
Education
Bachelor of Science - Mechanical Engineering
Pierce College
Woodland Hills, California6 2026
High School Diploma -
Granada Hills Charter High School
Granada Hills6 2017
Skills
- Team building
- Effective communication
- Customer service
- Conflict resolution
- Project management
- Process improvement
- Equipment maintenance
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Professional appearance
- Memory retention
- Cleanliness standards
- Safe food handling
- Menu memorization
Certification
ServSafe California Food Handler Certification, 8192394, 10/07/28
Languages
Spanish
Professional
Timeline
Server
Bel-Air Bay Club
03.2026 - Current
Attendent/Busser
PGA 2026 Genesis Invitational
02.2026 - 02.2026
Youth Soccer Coach
Kadima Day School
11.2023 - Current
Banquet Server
Woodland Hills Country Club
01.2023 - 04.2024
Assistant Manager
Santa Clarita Sports Center
11.2017 - Current
High School Diploma -
Granada Hills Charter High School
Bachelor of Science - Mechanical Engineering
Pierce College