Diego Cortina

• Enhanced community engagement by organizing and leading outreach events.
• Boosted fundraising efforts, securing valuable donations through targeted campaigns.

Sta.Martha Espacio Social & Culinario

•Team member

•Work under high pressure situations where critical thinking is required

•Actively listened to customers, handled concerns quickly and escalated major issues to supervisor

•Served customers and followed outlined steps of service

•Resolved problems, improved operations and provided exceptional service

•Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business

•Upsold high-profit items such as appetizers and mixed drinks to enhance sales