Diego Chavez
Toronto,ON
Summary
Results-driven professional with over 5 years of experience in the commercial sector, specializing in international sales and commercial management. Proven track record in driving business innovation and leading digital transformation initiatives within sales and technology industries. Expertise in developing new business opportunities, enhancing customer experiences, and maintaining strong relationships with medium to enterprise-level clients. Adept at navigating the entire sales process, from territory planning to post-sales support and cross-sell opportunities.
Overview
2
2
years of professional experience
Work History
Account Manager - B2B Business Development
Amazon
Mexico City
10.2024 - Current
- Partnered closely with vendors to ensure a reliable and efficient product flow, aligned with internal team priorities.. Achieved a 13% increase in profitability per business unit, while expanding product selection.
- Collaborated with the Category team to optimize key processes and strategic objectives, enhancing operational efficiency and delivering an exceptional customer experience.
- Provided direct support to vendors, leading high-impact initiatives with the Vendor Management Team. Designed strategies and negotiated agreements to improve product selection, promotions, coupons, profitability, and long-term supplier relationships.
SSr. Offline Payments Acquisition
Mercado Libre
Mexico City
04.2024 - 08.2024
- Managed commercial activities, including prospecting, negotiating agreements, and closing deals for offline payment solutions for Tier 2-3 companies (1.4 M CAD per year).
- Identified business opportunities within the portfolio, collaborating on the design and implementation of strategies to drive business growth and development.
- Managed the onboarding process for companies from day one to ensure a smooth and successful integration.
- Proactively tracked payments, needs, and issues, implementing solutions to prevent churn and deliver an optimal customer experience.
Account Executive
Odoo
Mexico City
02.2023 - 04.2024
- Generated and qualified sales opportunities in Mexico, Colombia, and Chile, contacting potential clients to identify specific needs and offer personalized solutions, consistently meeting and exceeding monthly sales targets.
- Conducted software demonstrations and managed the full sales cycle, including negotiations and post-sale follow-up over a 9-month period.
- Analyzed clients' internal processes to provide comprehensive solutions, incorporating feedback to optimize the software and tailor it to their business activities.
Education
MBA - Business Administration
International Business University
Toronto, ONSkills
- CRM proficiency
- Pipeline management
- Data-driven decision making
- Contract negotiation
- Budget management
- Quote formulation
Languages
English
Professional
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Account Manager - B2B Business Development
Amazon
10.2024 - Current
SSr. Offline Payments Acquisition
Mercado Libre
04.2024 - 08.2024
Account Executive
Odoo
02.2023 - 04.2024
MBA - Business Administration
International Business University
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