Diego Castillo
Downey
Summary
Dedicated professional with experience in cashiering and baking. Skilled in customer service, multitasking, and employee training, contributing to efficient store operations and positive shopping environments. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings. Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership.
Overview
1
1
year of professional experience
Work History
Cashier/Baker
Wetzel Pretzel
Cerritos
08.2024 - 10.2025
- Processed customer transactions efficiently and accurately.
- Assisted customers with product inquiries and service requests.
- Maintained clean and organized checkout area for a positive shopping experience.
- Handled cash, credit, and digital payments securely and responsibly.
- Provided friendly customer service to enhance store reputation.
- Collaborated with team members to ensure smooth operations during peak hours.
- Collaborated with team members to ensure efficient operation of daily tasks.
- Assisted in training new employees on company procedures and safety protocols.
- Engaged with customers to address inquiries and enhance their experience.
Education
High School Diploma -
Paramout High School
Paramount, CA06-2024
Skills
- Cash handling
- Customer service
- Team collaboration
- Employee training
- Inventory management
- Sales reporting
- Upselling techniques
- Multitasking and organization
- Basic math
Timeline
Cashier/Baker
Wetzel Pretzel
08.2024 - 10.2025
High School Diploma -
Paramout High School