Diego Carranza

• Course Development and Design: Design and develop comprehensive digital learning courses using Storyline 360 and LearnDash.
  Integrate multimedia components such as video, audio, and interactive simulations to enhance learner engagement and retention.
  Ensure all training materials meet industry standards for compliance and safety.
  
• Content Management: Regularly update course content to reflect the latest standards and practices in safety and compliance.
  Manage content lifecycle from creation through retirement, ensuring all learning materials are current and relevant.
  
• Learning Management System (LMS) Administration: Administer and manage the LearnDash LMS, including user management, reporting, and configuration of learning paths.
  Troubleshoot technical issues related to course delivery and user access.
  
• Instructional Design: Apply instructional design theories and practices to create effective learning experiences.
  Develop assessment tools to measure learner progress and course efficacy.
  
• Training Delivery: Conduct training sessions, workshops, and webinars to facilitate learning and development across the organization.
  Provide support and guidance to learners to promote a positive learning experience.
  
• Compliance and Safety Oversight: Monitor regulatory compliance and ensure all training programs adhere to legal and organizational safety standards.
  Stay abreast of changes in the field of compliance and safety to anticipate and respond to training needs.
  

• Current Whistlerrides INC (Vancouver BC / Whistler BC) Created and Re-Factored 4 Magento Platforms for Whistlerrides a local Vancouver company, to sell digital inventory (Passenger Tickets), and everything associated to running a high end intercity bus transportation enterprise.
• Developed high-level solutions design based on client business requirements
• (overbooking, luggage capacity, ticket rendering,dynamic success pages
• Worked with the company directly to reconcile conflicting requirements and resolved complex design issues and functionality issues, to the extent I even have a bus drivers license class 4 unrestricted.
• Unrestricted and I drove the buses a couple times to understand certain things
• Ensured always have a good version control and different core functionalities apart of each other (do not put all the eggs on the same basket).

• Developed comprehensive documentation outlining system architecture, functionality, and troubleshooting procedures.
• Designed custom applications as needed, improving workflow efficiency and overall productivity within the organization.
• Modeled system usage patterns to determine training protocols and educational material guidelines.
• Identified and resolved technical issues quickly, minimizing disruptions to operations and maintaining high service levels.

• Web Solutions INC, (El Paso, TX / Ciudad Juarez Chihuahua) Designed and constructed a high extensive Magento network with multiple platforms that sold diverse products each one of themd irected to a different audience
• Produced well-crafted, standards-compliant, code to support the online open-source versions of Magento we had back then 1.3 to 1.9 Collaborated with the development of all graphical interfaces, and marketing campaigns
• Performed design review, code review, and unit tests to make sure a high-quality and maintainable product was developed and delivered
• High End Multi-Platform Service• During this time I worked closely with interaction designer, visual designer, and application developers to creates usable, rich, and highly interactive network of websites that would sell millions of products, to reach Mexico, from the United States
• During this I would also have to calculate inventory, colours, sizes,charts, differences between specific products that looked the same but were not, worked a lot with SKU variants and SKU inheritance
• Supported sites by updating templates and sliders, banners etc...

A good solid foundation into science passed with very high standards.