Summary
Overview
Work History
Education
Skills
Certification
Timeline
background-images

Diego Bohorquez

Ottawa,ON

Summary

Detail-oriented AML professional with 5+ years of experience in Transaction Monitoring, Enhanced Due Diligence (EDD), KYC, and complex financial crime investigations across Canadian operations. Proven ability to identify ML/TF risks, analyze large data sets, evaluate customer behavior, and evaluate high-risk cases with accuracy and sound judgment. Recognized for integrity, productivity, and quality while supporting operational improvements through automation.

Overview

8
8
years of professional experience
1
1
Certification

Work History

AML Analyst

TD Bank, Insight Global
01.2025 - Current
  • Conduct investigations on suspicious transaction alerts (structuring, wires, e-transfers, large cash, crypto-related activity, and unusual behavioral patterns) using Oracle, SAS, C3, Host WebSTAR, WebIR, IntelliTrac, and TD internal systems.
  • Analyze customer activity, assess risk exposure, identify red flags, and escalate cases requiring Enhanced Due Diligence (EDD) or STR consideration.
  • Prepare clear, concise case narratives and maintain high standards of documentation, ensuring alignment with TD’s AML/ATF standards, FINTRAC expectations, and internal procedures.
  • Developing an automated Excel-based RFI tool to standardize Request-for-Information steps in the job aid, eliminating manual errors and reducing processing time when communicating with the Customer Remediation (CR) team.
  • Achieved 100% quality results and 100% productivity, maintaining consistent adherence to timeliness and accuracy requirements.
  • Recognized as Top Performer Gold – Q4 for exceptional integrity, investigation quality, and productivity.
  • Support team development by onboarding and training new hires on systems such as WebIR, and by coordinating additional training sessions in Gateway to strengthen investigative capabilities.

Senior AML Analyst - For Canadian Operation

ScotiaGBS; Scotiabank
09.2018 - 04.2023
  • Developed an interactive tool in Excel to simplify the analysis of wire transfers for commercial clients improving the delivery time by 2 hours in each case. Being name several times as top performers delivering monthly results above 120%. Conduct investigations focusing on enhance due diligence (EDD) and Know Your Customer (KYC) procedures. Use financial technology to constantly monitoring transactions to identify anomalies related to AML investigations. As a suspicious activity investigator constantly conduct reviews using internal systems for analysis, financial technology platforms, and publicly-available resources. Reviewing unusual or suspicious transactions to conduct comprehensive Enhanced Due Diligence (EDD) on clients also analysing STRs (Suspicious Transaction Reports) and creating them when need it. Constantly review and evaluate the alerts generated by the transaction monitoring system. Applying advanced investigative skills to gather business intelligence in specific industries to support in-depth money laundering to report it to the senior readership. In deep knowledge in Large Cash Transaction Reporting (LCTR) and daily evaluation on Large Virtual Currency Transaction Reports (LVCTRs) to generate the regulatory reports (cases) on a daily basis. Complying with business requirements and organizational structure to meet the organization goals.
  • (Total)

AML Analyst II - For Canadian Operation

ScotiaGBS; Scotiabank
06.2020 - 12.2021

AML Enhanced Due Diligence - For Canadian Operation

ScotiaGBS; Scotiabank
09.2018 - 06.2020

Customer services representative (Retail Banking Sales & Service) O

ATENTO (BBVA Compass USA)
10.2017 - 08.2018
  • Advised bank customers on the administration of deposit accounts, creditcard needs, in financial services marketplace and personal banking products, direct customer experience services. Provided assistance in resolving questions and offered advice on various financial products, including certificates of deposit, savings accounts, retirement accounts, money market accounts, check transactions, and online banking always with customer-focused.

Education

University bachelor's degree - Industrial Design

National University of Colombia
Bogota

Graduate Certificate - International Business Management

Algonquin College
Ottawa, ON, Canada
02.2024

Graduate Certificate - Project Management

Algonquin
Ottawa
12-2024

Skills

  • AML/ATF Compliance
  • Enhanced Due Diligence (EDD)
  • Transaction Monitoring
  • KYC and Case Narrative
  • Risk Assessment
  • Sanctions / PEP Reviews
  • Regulatory reporting STR/UTR
  • Investigative Methodologies
  • Evidence Collection
  • Banking systems: Oracle, SAS, C3, Host (WebSTAR), WebIR, IntelliTrac, Gateway, World-Check
  • MS Excel (Automation & Tools)
  • Critical Thinking
  • Cross functional Collaborations

Certification

  • Financial Intelligence Specialist 2023
  • ManchesterCF | Scotiabank | University of New Haven

Timeline

AML Analyst

TD Bank, Insight Global
01.2025 - Current

AML Analyst II - For Canadian Operation

ScotiaGBS; Scotiabank
06.2020 - 12.2021

Senior AML Analyst - For Canadian Operation

ScotiaGBS; Scotiabank
09.2018 - 04.2023

AML Enhanced Due Diligence - For Canadian Operation

ScotiaGBS; Scotiabank
09.2018 - 06.2020

Customer services representative (Retail Banking Sales & Service) O

ATENTO (BBVA Compass USA)
10.2017 - 08.2018

University bachelor's degree - Industrial Design

National University of Colombia

Graduate Certificate - International Business Management

Algonquin College

Graduate Certificate - Project Management

Algonquin
Diego Bohorquez