Experienced operations manager with a strong background in sales and logistics, boasting over 5 years of industry expertise. Currently pursuing a Masters of Business Administration to further enhance skill set. Recently relocated to Canada, actively seeking job opportunities that align with proven abilities. Fluent in both English and French, eager to embrace new challenges and contribute to success of a dynamic organization.
Overview
8
8
years of professional experience
Work History
Labeling Operator
BCI FOODS
05.2023 - Current
Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
Handled adjustments or modifications to machines as needed based on product specifications or changes in operational parameters.
Collaborated with team members to troubleshoot and resolve machinery issues quickly, minimizing production delays.
Streamlined setup process for new production lines, accelerating transition between product batches.
Maintained clean and organized work area, setting standard for workplace tidiness and efficiency.
Commercial Manager
Kivu Choice Ltd
05.2021 - 03.2023
Set up, managed, and trained teams to run systems for tracking inventory, sales, and logistics, accurately, in real time, leveraging modern tools
Built relationships with clients to establish new contracts.
Implemented training programs for staff members, improving overall team performance and productivity levels.
Increased sales revenue by developing and implementing effective marketing strategies for commercial products.
Developed strong partnerships with key stakeholders, fostering collaboration to achieve shared goals.
Conducted market research and analysis to create detailed business plans on commercial opportunities, business development and expansion.
Coordinated trade shows and other promotional events, showcasing company offerings effectively to prospective clients.
Maintained an up-to-date understanding of industry trends and regulatory changes which informed strategic decisionmaking.
Inventory Manager
Rwanda Institute for Conservation Agriculture
09.2019 - 04.2021
Participated in regular cycle counts to confirm accuracy of inventory records.
Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
Reduced stock discrepancies with thorough monitoring of inventory levels and timely resolution of issues.
Developed and implemented policies and procedures for inventory management.
Coordinated with suppliers to guarantee timely delivery of inventory and materials.
Achieved operational excellence by continuously improving processes, systems, and procedures related to inventory management.
Country Logistics Manager
Zola Electric Rwanda LTD
01.2018 - 09.2019
Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
Directed shipping and receiving of wide range of products daily.
Improved on-time delivery rates by optimizing transportation routes and scheduling.
Managed a team of logistics professionals, providing coaching and guidance for career development and skill enhancement.
Coordinated driver dispatch to accomplish daily delivery requirements.
Selected, trained and developed logistics personnel to achieve high-performing teams.
Negotiated transportation and logistics contracts to reduce shipping costs.
National Warehouse Manager
Zola Electric Rwanda LTD
02.2017 - 01.2018
Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Reduced product damage with improved packaging methods and training staff on proper handling techniques.
Communicated regularly with cross-functional teams to improve coordination between departments.
Education
Master of Business Administration -
Quantic School of Technology University
Washington DC
08-2025
Bachelor of Arts - Communication with a Concentration in Business
Southern New Hampshire University
New Hampshire
01.2017
High School Completion Certificate - History, Economics and Geography
Cyabingo Secondary School
Rwanda
01.2012
Skills
Proficient with Microsoft Word, PowerPoint, Google Docs, Gmail
Attention to detail
Problem-solving
Teamwork and collaboration
Production procedures
Warehouse operations
Staff management
Languages
English
Full Professional
French
Professional Working
Timeline
Labeling Operator
BCI FOODS
05.2023 - Current
Commercial Manager
Kivu Choice Ltd
05.2021 - 03.2023
Inventory Manager
Rwanda Institute for Conservation Agriculture
09.2019 - 04.2021
Country Logistics Manager
Zola Electric Rwanda LTD
01.2018 - 09.2019
National Warehouse Manager
Zola Electric Rwanda LTD
02.2017 - 01.2018
Master of Business Administration -
Quantic School of Technology University
Bachelor of Arts - Communication with a Concentration in Business
Southern New Hampshire University
High School Completion Certificate - History, Economics and Geography
Cyabingo Secondary School
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