Summary
Overview
Work History
Education
Skills
Timeline
Generic

Didem Keskin

Toronto,Canada

Summary

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

7
7
years of professional experience

Work History

Pet Sitter

ROVER
Toronto, Canada
04.2022 - Current
  • Walked dogs regularly to promote exercise and maintain proper health and fitness
  • Met with owners to gather pet care information and discuss pet sitting duties
  • Trained animals in routine and special commands, how to get along with other animals and housebreaking
  • Picked up and dropped off animals to coordinate comprehensive, door-to-door service for regular customers.

Packager

AMICO BAKERY
Toronto, Canada
12.2021 - 01.2022
  • Wrapped and packaged items securely to minimize damage during shipping
  • Coordinated with scheduling, production and quality leaders to plan daily operations activities and resolve issues
  • Minimized waste and lag times by maintaining orderly and clean work area and equipment
  • Packed items in designated boxes and cartons to fulfill customer orders.

Passenger Service Agent

TURKISH AIRLINES
Istanbul, Turkey
10.2018 - 10.2021
  • Greeted passengers and provided boarding instructions
  • Collected baggage charges and accepted baggage for check-in
  • Boarded passengers, closed aircraft doors and pulled jet bridge to prepare for departure
  • Kept passengers informed by announcing important information about itineraries, flights and luggage.

Customer Service Representative

HALKBANK
Istanbul, Turkey
01.2018 - 05.2018
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance
  • Made outbound calls to obtain account information
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions
  • Answered inbound calls, chats and emails to facilitate customer service.

Education

PRE-ADVANCE LEVEL -

Ilac Language School
Toronto, ON
05.2022

CIVIL AVIATION AND CABIN SERVICES -

Cappadocia Vocational College
Istanbul, Turkey
05.2016

Some College (No Degree) - Event Management

Academy of Learning College
Hamilton, ON

Skills

  • Flexible schedule
  • Positive Attitude
  • Punctual and Reliable
  • Strong teamwork
  • High-energy attitude

Timeline

Pet Sitter

ROVER
04.2022 - Current

Packager

AMICO BAKERY
12.2021 - 01.2022

Passenger Service Agent

TURKISH AIRLINES
10.2018 - 10.2021

Customer Service Representative

HALKBANK
01.2018 - 05.2018

PRE-ADVANCE LEVEL -

Ilac Language School

CIVIL AVIATION AND CABIN SERVICES -

Cappadocia Vocational College

Some College (No Degree) - Event Management

Academy of Learning College
Didem Keskin