Dick Yohe
Sun Valley
Summary
Dynamic Project Store Manager with a proven track record and excelling in new store openings and remodels. Expert in P&L management and data-driven decision-making, I foster inclusive sales team environments while achieving significant operational improvements. Recognized for enhancing customer satisfaction and implementing effective inventory management strategies.
Overview
37
37
years of professional experience
Work History
Project Store Manager
Dollar Tree
Lancaster
07.2024 - 09.2025
- Initiated remodeling of Dollar Tree store leases from former 99 Cent stores in Lancaster and Los Angeles.
- Launched first project store, featuring a prototype exceeding 25,000 square feet.
- Recruited and trained new employees to enhance operational efficiency.
- Oversaw inventory management by implementing stock control procedures for optimal performance.
Store Manager
CVS
Woodland Hills
10.2021 - 07.2024
- Launched prototype mini clinic with two nurse practitioners and two registered nurses.
- Supervised daily operations of pharmacy chain serving over 800 customers.
- Achieved customer satisfaction score exceeding 90% through effective service strategies.
- Maintained operational score above 95% in quarterly evaluations for optimal efficiency.
- Conducted compliance training for OSHA, DEA, Health Department, and Hazmat certifications.
PT Kitchen Manager
Burgerim
Sylmar
03.2020 - 06.2024
- Managed inventory to maintain optimal stock levels and ingredient freshness.
- Enforced health regulations to uphold cleanliness and sanitation standards in kitchen.
- Oversaw daily kitchen operations, focusing on meal preparation, cooking methods, portion sizes, and plate presentation.
- Conducted weekly inventories of food items in refrigerators and freezers.
Merchandising Assistant Store Manager
Lowe's
Pacoima
12.2020 - 10.2021
- Achieved 18% year-over-year improvement in plumbing and electrical department performance through strategic bulk sales initiatives.
- Cultivated strong relationships with Pro Bulk customers, driving demand through effective sales strategies, and in-stock and quick deliveries.
- Expanded pro-customer applications by over 20%, enhancing overall market presence with consistent coaching of sales reps.
- Supervised team to do cycle counts daily to ensure inventory and shrink
- Ensured timely logistics and merchandise deliveries for customers, maintaining service excellence.
Business Owner
Alliance Distributing Co.
Los Angeles
12.2018 - 11.2020
- Oversaw daily operations for customer service, inventory management, and marketing initiatives.
- Engaged customers through effective verbal communication to assess needs and requirements.
- Promoted business across social media platforms to enhance brand identity and drive revenue.
- Established supplier relationships to negotiate favorable terms and pricing agreements.
- Maintained comprehensive records of production, inventory, income, and expenses.
Store Manager
Hobby Lobby Inc.
Palmdale
09.2014 - 11.2018
- Surpassed sales forecast by 16% in first year of new store operations in Palmdale.
- Analyzed sales trends to refine merchandising strategies and optimize inventory levels.
- Processed daily cycle counts to ensure accurate stock management and availability.
- Achieved 4.8 Google score by fostering a strong service culture through coaching.
- Supervised seasonal changes across 20 aisles, aligning merchandising with profit planner objectives.
- Monitored warehouse to comply with Osha/Health depts and safe practice for product storage
Store Manager District Trainer
Staples Inc.
Santa Monica
07.2004 - 06.2014
- Supervised 12 weeks of intensive training for newly hired store managers.
- Evaluated managers weekly and reported performance metrics to Regional Manager.
- Coached staff at test launch store with Cell Phone Center, exceeding sales and profit targets.
- Trained and certified staff for new Apple Store partnership, focusing on product knowledge.
- Facilitated new store openings in Santa Monica, Santa Clarita, and a remodel in Granada Hills, improving store aesthetics and functionality.
Store Manager
Staples Inc.
Santa Monica
02.2002 - 07.2004
- Secured multiple Platinum Yearly Service awards by achieving top rankings in CSAT metrics.
- Received Manager of Year award in 2003 for exceptional leadership and performance.
- Directed most profitable store in 2006, driving substantial revenue growth.
- Established comprehensive tech repair center, surpassing expansion goals across all locations.
- Participated in quarterly meetings with board of directors in Framingham, MA to align strategic objectives.
Store Manager
Rite Aid
Santa Monica
01.1989 - 01.2002
- Achieved consistent sales growth while managing high-volume, 24-hour store operations.
- Executed remodel of first GNC Partnership store in Santa Monica, exceeding sales targets and Gold Card memberships.
- Oversaw inventory management, implementing cycle counts, audits, and shrinkage control measures.
- Developed targeted strategies with brand name to boost profit growth and brand visibility.
- Implemented efficient storage solutions to optimize warehouse space and accessibility.
Education
Certificate - Microsoft Suite
Workforce Development
01-2019
Some College (No Degree) - Business Management
Los Angeles Valley College
01-1996
High School Diploma -
North Hollywood High
05-1991
Skills
- Software proficiency (Medallia, Staff Works, Kronos, Microsoft, ASA 400, Workforce)
- New store openings and remodels
- P and L expert
- Visual merchandising
- Spanish fluency
- Data-driven decision-making
- Project management
- OSHA compliance training
- Health department regulations knowledge
- Telxon system proficiency
- Forklift certified
- Warehouse product storage
- Logistic planning
- Creating inclusive team environments
Education and Training
other,other,other,other
Languages
Spanish
Full Professional
Affiliations
Highlands Church
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Software
Microsoft Suite
Adobe
Medialla
Kronos
Staffworks
Salesforce
Telzon
Ironman
As400
Timeline
Project Store Manager
Dollar Tree
07.2024 - 09.2025
Store Manager
CVS
10.2021 - 07.2024
Merchandising Assistant Store Manager
Lowe's
12.2020 - 10.2021
PT Kitchen Manager
Burgerim
03.2020 - 06.2024
Business Owner
Alliance Distributing Co.
12.2018 - 11.2020
Store Manager
Hobby Lobby Inc.
09.2014 - 11.2018
Store Manager District Trainer
Staples Inc.
07.2004 - 06.2014
Store Manager
Staples Inc.
02.2002 - 07.2004
Store Manager
Rite Aid
01.1989 - 01.2002
Certificate - Microsoft Suite
Workforce Development
Some College (No Degree) - Business Management
Los Angeles Valley College
High School Diploma -
North Hollywood High