Dianne Andrea Cu
Edmonton,AB
Summary
Experienced Administrative Officer, skilled in optimizing workflows and leading strategic initiatives for enhanced operational efficiency. Adept at resource management, communication, and problem-solving. Seeking a challenging role to apply my expertise and contribute to your Company's success.
Overview
11
11
years of professional experience
Work History
Concessions Cashier
Rogers Place
11.2023 - Current
- Handle customer inquiries and resolve issues promptly.
- Take and process customer orders accurately.
- Communicate effectively with supervisors and managers.
- Operate cash registers and handle financial transactions.
- Attention to detail and cleanliness.
Administrative Executive
Sorsogon Gemini Printers
08.2015 - 02.2023
- 8 years experience as an Administrative Officer
- Customer Service Experience in a fast-paced environment, supporting a wide range of clients
- Utilizes Microsoft Presentation for documentation and work presentation
- Budget and Record Keeping
- Ensures and maintains confidentiality of all communication and documentation.
Client Services Representative
Standard Insurance Co., Inc
07.2014 - 08.2015
- Building positive client relations by checking in regularly and following up on active processes
- Expediting serious issues to management toward prompt resolution
- Handles VIP Account
- Negotiate new business contracts with clients
- Build new client relationships through calls, networking, email campaigns, and word of mouth.
Executive Assistant
Manulife Philippines
01.2013 - 12.2013
- Building positive client relations by checking in regularly and following up on active processes
- Expediting serious issues to management toward prompt resolution
- Handles VIP Account
- Negotiate new business contracts with clients
- Build new client relationships through calls, networking, email campaigns, and word of mouth.
Education
Associate - Business Administration - Marketing
Northern Alberta Institute of Technology
Edmonton, AB01.2024
Bachelor of Science - Bachelor's of Science in Business Administration Major in Legal Management
Ateneo De Naga University
Philippines03.2018
Skills
- Administrative - 10 years
- Customer Service - 10 years
- Marketing - 1 year
- Computer Literate ( MS Word, Excel, Powerpoint - 10 years
- Time-management - 10 years
- Cash Handling
- Food Handling
- Team Player
- Attention to Detail
- Adaptability and Flexibility
Languages
English
Professional Working
availability
- Monday (1pm - 10pm)
- Tuesday (5pm - 10pm)
- Wednesday (Not Available)
- Thursday (5pm- 10pm)
- Friday (8am-10pm)
- Saturday (8am -10pm)
- Sunday (8am-10pm)
Timeline
Concessions Cashier
Rogers Place
11.2023 - Current
Administrative Executive
Sorsogon Gemini Printers
08.2015 - 02.2023
Client Services Representative
Standard Insurance Co., Inc
07.2014 - 08.2015
Executive Assistant
Manulife Philippines
01.2013 - 12.2013
Associate - Business Administration - Marketing
Northern Alberta Institute of Technology
Bachelor of Science - Bachelor's of Science in Business Administration Major in Legal Management
Ateneo De Naga University
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