Dianne Lowe

• Balanced multiple responsibilities during peak hours, maintaining high levels of efficiency and customer satisfaction without sacrificing attention to detail.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Kept employees operating productively and working on task to meet business and customer needs.
• Helped store management meet standards of service and quality in daily operations.

• Reported financial data and updated financial records in ledgers and journals
• Tracked automotive business revenue and costs with CDK, diligently reconciling accounts to maintain high accuracy
• Reconciled all company accounts, including credit cards, employee expenses and commissions

• Took customer orders and capitalized on opportunities to sell special beverage and food options
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
• Maintained secure cash drawers, promptly resolving discrepancies for accuracy
• Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors

• Helped customers place orders, explained menu items and suggested appropriate options for food allergy sufferers
• Monitored guests for intoxication and immediately reported concerns to management
• Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
• Checked identification to enforce age requirement for alcoholic beverages

Verify sales information, assisting with customers needs for financing and preparing all legal financial documents.

Present, sell and explain extended warranty, life & disability insurance and all other protection products to customers.

Prepare and review all documentation with clients regarding vehicle purchase or lease.

Complete all required documents for vehicle finance funding and monthly policy remittances in a timely matter.

Ensure the best experience for customers and sales team.