Dianna-Lynn Sumner
Victoria’s Secret
Calgary,Alberta
5
years of professional experience
Reliable professional with background handling wide-ranging daily farming needs and assisting with special projects. Trained in pest control, livestock management, and chemical safety. Hardworking team player skilled in prioritizing work and meeting deadlines.
Personal Information
Title: Sales associate
Education
High School Diploma
Work History
Seasonal Worker
4 Months- Assisted customers in selecting products and providing excellent service.
- Processed transactions efficiently at the cash register during peak hours.
- Organized merchandise displays to enhance visual appeal and accessibility.
- Maintained inventory levels through regular stock checks and replenishment.
- Ensured cleanliness and organization of the store environment consistently.
Sales Associate
4 Months- Greeted customers and provided exceptional customer service.
- Assisted customers in selecting products and provided personalized recommendations.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained visual merchandising standards to enhance product presentation and store appeal.
- Managed fitting room operations, ensuring cleanliness and customer satisfaction.
Sales Associate
3 Months- Assisted customers in selecting products and provided personalized recommendations.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Collaborated with team members to achieve sales goals and improve customer experience.
- Maintained visual merchandising standards to enhance product presentation and store appeal.
- Educated customers on product features, benefits, and promotions to drive interest.
- Handled inventory management tasks, including restocking shelves and organizing products.
- Managed fitting room operations, ensuring cleanliness and customer satisfaction.
Part-time keyholder
11 Months- Greeted customers and delivered exceptional service, assisting with product selection, sizing, and styling.
- Provided accurate information about products, prices, and services to enhance the customer experience.
- Processed transactions using a point-of-sale system, ensuring accuracy and efficiency.
- Cultivated strong customer relationships, fostering loyalty and repeat business.
- Demonstrated product features and benefits to meet customers' needs.
- Upsold additional items aligned with customer interests and needs, enhancing overall sales.
- Engaged in professional, friendly dialogue to understand and meet customer needs.
- Collaborated with sales team members to achieve group sales targets.
- Assessed customer needs to deliver tailored assistance and information on product features, improving satisfaction.
- Built strong relationships with peers and management to drive team success.
Sales associate
1 Year 3 Months- Provided excellent customer service, including cashiering, merchandising, and restocking shelves.
- Maintained accurate records of merchandise, inventory levels, and transactions to support sales tracking and inventory management.
- Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions.
- Supervised employees, providing direction on tasks and customer service standards.
- Supervised employees, directing tasks and ensuring adherence to customer service standards for improved customer experiences.
- Reconciled daily sales receipts against cash drawers for accuracy.
- Verified accuracy of register tills at the beginning and end of shifts.
- Managed key holder responsibilities, including setting alarms and securing the store.
- Ensured timely store opening and closing in compliance with company policies.
- Restocked merchandise displays to ensure adequate inventory.
- Trained and supervised staff, improving team customer service skills and product knowledge to enhance overall store performance.
Key holder
1 Month- Managed key holder responsibilities, including setting alarms and securing the store.
- Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions to support effective stock management.
- Provided excellent customer service, including cashiering, merchandising, and restocking shelves.
- Supervised employees, directing tasks and upholding customer service standards to ensure consistent quality.
- Supervised employees, providing direction on tasks and customer service standards.
- Reconciled daily sales receipts against cash drawers for accuracy.
- Arranged backroom storage to maximize space efficiency. for efficient space utilization.
- Organized backroom storage for efficient space utilization.
- Verified accuracy of register tills at the beginning and end of shifts.
- Replenished merchandise displays to maintain stock levels.
- Trained and supervised staff, improving customer service skills and product knowledge to elevate overall store performance.
Sales Associate
1 Year 3 Months- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Presented professional image consistent with the company's brand values.
- Helped customers locate products and checked the store system for merchandise at other sites.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Informed customers of promotions to increase sales productivity and volume.
- Worked with the sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Answered customer questions about sizing, accessories, and merchandise care.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Maintained calm demeanor and professionally in busy, high-stress situations.
- Gained customer trust and confidence by demonstrating compelling, persuasive, and composed professional demeanor.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Encouraged casual shoppers to become customers by leveraging product knowledge and tailored solutions.
- Increased store revenue by recommending accessories and related products that complemented customer selections.
- Prepared merchandise for the sales floor by pricing or tagging.
- Collaborated with team to achieve objectives in fast-paced environment.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged customers to build rapport and foster lasting relationships that enhance loyalty.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Trained new employees on customer service, money handling and organizing strategies.
Skills
Sales proficiency
Customer Service
Verbal Communication
Restocking Procedures
Stock replenishment
Product Recommendations
Store Operations
Needs assessment
Sales Training
Multitasking capabilities
Verbal Communication
Interpersonal communication
Customer Satisfaction
Store Operations
Work Preference
Work Type
Part TimeFull Time
Location Preference
On-Site
Location:
Calgary, AB
Open to relocation:
Yes
Minimum Desired Compensation
$17/hr
Timeline
Seasonal Worker
Victoria’s Secret
04.2026 - 08.2026Read More
Sales Associate
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12.2025 - 04.2026Read More
Sales Associate
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08.2025 - 11.2025Read More
Part-time keyholder
Mr. Big & Tall
09.2024 - 08.2025Read More
Sales associate
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05.2023 - 08.2024Read More
Key holder
La senza
04.2023 - 05.2023Read More
Sales Associate
Victoria's Secret
10.2021 - 01.2023Read More
South Delta Secondary School
High School Diploma
06.2021Read More