Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Dianna Loza

Pomona

Summary

Knowledgeable shipping professional with a proven track record at Do It American MFG Company LLC, excelling in shipping and receiving. Enhanced order accuracy through a robust quality control system, while demonstrating exceptional attention to detail and effective communication skills. Committed to maintaining workplace cleanliness and safety in fast-paced environments.

Experienced with monitoring and managing event security. Utilizes effective communication and conflict resolution tactics to ensure safety. Track record of maintaining vigilant oversight and responding swiftly to incidents.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Shipping Clerk

Do It American MFG Company LLC
01.2023 - Current
  • Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
  • Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
  • Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
  • Consistently met customer satisfaction goals through diligent attention to detail and commitment to delivering high-quality service in every shipment handled.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.

Event Staff Member

Allied Universal Security Services
03.2024 - 12.2024
  • Handled crowd control professionally, maintaining a safe environment for all event attendees and staff members.
  • Set up event facilities and equipment, cleaned areas, and organized supplies.
  • Helped create memorable experiences by actively engaging with guests during interactive program elements.
  • Provided exceptional customer service to all guests and escalated concerns where needed.
  • Enhanced event security measures, monitored entry points to ensure safety of all participants.

Picking Packer

Kenco Logistics
09.2021 - 01.2023
  • Reduced packing errors by consistently double-checking orders and ensuring correct items were included.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Increased order accuracy with thorough attention to detail when reading and following pick lists.
  • Collaborated with team members to streamline the picking process, resulting in improved productivity.
  • Exceeded daily performance targets through efficient time management and prioritization of tasks.

Machine Operator

R.W. Lyall
06.2017 - 12.2018
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.

Education

No Degree - Public Health

California State University, Los Angeles
Los Angeles, CA
06-2020

High School Diploma -

Ganesha High School
Pomona, CA
06-2015

Skills

  • Shipping and receiving
  • Workplace cleanliness
  • Shipping software
  • Warehouse safety

Certification

  • Security License - Jan. 2024-Dec. 2024

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Event Staff Member

Allied Universal Security Services
03.2024 - 12.2024

Shipping Clerk

Do It American MFG Company LLC
01.2023 - Current

Picking Packer

Kenco Logistics
09.2021 - 01.2023

Machine Operator

R.W. Lyall
06.2017 - 12.2018

No Degree - Public Health

California State University, Los Angeles

High School Diploma -

Ganesha High School

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Dianna Loza