Hi, I’m
Dianna Findlater
Cashier
Kelowna,BC
Overview
12
years of professional experience
Work History
Choices MarketsKelowna
Front End Manager
02.2023 - 10.2024
Job overview
- Assist customers in locating items
- Refer customers to sales associates as necessary
- Process register transactions
- Process refunds and returns
- Activate gift cards
- Sign customers up for loyalty reward programs
- Addresse customer questions and complaints
- Report complaints and problems to store manager, and refers customers to manager when needed
- Count out register drawer at end of shift
- Train new cashiers
- Oversee activity of junior cashiers to ensure that they are working up to store expectations
- Ensure that all register drawers are balanced at the end of a shift
- Keep front end of store clean and organized
- Restock, replace, and organize items on the sales floor
- Pull defective or expired items from shelves
- Accept and signs for store deliveries
- Prepare bank deposit envelopes and stores daily profits in company safe
- Assist in cleaning store during closing shifts
- Answer store phone and provides information or transfers callers accordingly
- Takes note of suspicious behavior of customers or employees and reports this to managers as needed
Choices MarketsKelowna
Head Cashier
05.2018 - 02.2023
Job overview
- Assist customers in locating items
- Refer customers to sales associates as necessary
- Process register transactions
- Process refunds and returns
- Activate gift cards
- Sign customers up for loyalty reward programs
- Addresse customer questions and complaints
- Report complaints and problems to store manager, and refers customers to manager when needed
- Count out register drawer at end of shift
- Train new cashiers
- Oversee activity of junior cashiers to ensure that they are working up to store expectations
- Ensure that all register drawers are balanced at the end of a shift
- Keep front end of store clean and organized
- Restock, replace, and organize items on the sales floor
- Pull defective or expired items from shelves
- Accept and signs for store deliveries
- Prepare bank deposit envelopes and stores daily profits in company safe
- Assist in cleaning store during closing shifts
- Answer store phone and provides information or transfers callers accordingly
- Takes note of suspicious behavior of customers or employees and reports this to managers as needed
Quality Greens Farm MarketKelowna
Deli Clerk
04.2013 - 05.2018
Job overview
- Prepared deli and items
- Unloaded deli products and transfer stock to storage areas
- Sliced, cut, weighed, and priced stock in a considerate manner
- Upheld shelves and maintained cases filled at all times
- Operated cash register
- Controlled freshness by rotating and coding all products and remove out-of-code merchandise
- Promoted latest items and weekly specials
- Greeted all visitors and customers in a professional manner
- Cleaned and sanitized the entire work area
Summary
Accomplished Front End Manager bringing expertise in training and employee development. History of excelling with strong relationship building, decision making, and planning strengths.
Education
Charles Bloom Secondary Lumby
High School Diploma
09.1995 - 06.1999
Skills
- Employee development and training
- Credit returns processing
- Cash Handling
- Schedule Management
- Price Verification
- Customer Service
- Staff Supervision
- Listening Skills
- Cash Register Operation
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Flexible work hoursHealthcare benefitsWork-life balanceCareer advancementAccomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 6 staff members.
Certification
First Aid Level 1
WHMIS
Timeline
Front End Manager
Choices Markets
02.2023 - 10.2024
Head Cashier
Choices Markets
05.2018 - 02.2023
Deli Clerk
Quality Greens Farm Market
04.2013 - 05.2018
Charles Bloom Secondary
High School Diploma
09.1995 - 06.1999
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