Dianna Baba
Orange
Summary
Police Dispatcher with the City of Anaheim, adept at incident management and information gathering. Proven ability to prioritize emergency responses while maintaining confidentiality. Recognized for innovative problem-solving and effective documentation, ensuring streamlined operations and enhanced service delivery in high-pressure environments. Committed to excellence in public safety and emergency response.
Overview
7
7
years of professional experience
Work History
Police Dispatcher
City of Anaheim
05.2006 - 02.2013
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
- Used specialized software to track and maintain case incident numbers and logs.
- Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
Education
Bachelor of Science - Forensics And Criminology
The University of Texas At Arlington
Arlington, TX05-2004
Skills
- Confidentiality
- Multitasking
- Documentation and reporting
- Incident management
- Emergency police dispatcher certification
- Information gathering
- Processing requests
- Interviewing
Timeline
Police Dispatcher
City of Anaheim
05.2006 - 02.2013
Bachelor of Science - Forensics And Criminology
The University of Texas At Arlington
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