Dianida Soto
Lemoore
Summary
Dedicated and hardworking professional with over a decade of diverse experience in customer service, administrative support, and hands-on labor roles. Proven ability to adapt quickly to physically demanding environments while maintaining a strong focus on safety, quality, and efficiency. Experienced in following strict protocols, managing inventory, operating within regulated environments, and maintaining cleanliness and organization in lab and retail settings. Recognized for excellent communication skills, reliability, and a strong work ethic. Ready to contribute to a team-driven production environment with a flexible schedule and commitment to producing high-quality work.
Overview
13
13
years of professional experience
Work History
Retail Sales Representative (RSR)
Exclusive Wireless
06.2024 - Current
- Increased sales by offering advice on purchases and promoting additional products.
- Remained informed and updated on current promotions and sales, security protocols, exchange policies and payment policies.
- Developed strong rapport with customers and created positive impression of business.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Laboratory Administrative Assistant
Edeniq Inc
02.2024 - 05.2024
- Coordinated vendor orders and deliveries
- Maintained records for inventory of lab equipment and stock items
- Performed back stock duties
- Kept records of sample mapping in commercial freezer
- Updated data entry of sensitive information with company research and findings
- Checked in and processed freight
- Conducted daily purchase orders of hazardous materials and all other materials as needed
- Verified shipments received and ensured quality control of samples received
- Assisted with lab chores such as processing samples and grinding materials for research
Stock Associate
DD’s Discounts
12.2023 - 02.2024
- Expedited newly received merchandise to the sales floor with a sense of urgency, merchandised all items per company best practice
- Maintained merchandise/brand name familiarity within departments to assist Customers
- Understanding of the Loss Prevention Awareness program, the Shortage Highway, and merchandise protection standards
- Understanding of cashier procedures and excellent customer satisfaction
Office Technician (Typing)
Avenal State Prison
11.2022 - 11.2023
- Ensured customer service quality for staff members
- Conducted clerical duties, including expertise in KRONOS - Telestaff for scheduling
- Demonstrated leadership in resolving issues via phone calls, videophone, email, and Teams software
- Managed tasks such as distributing mail, making copies, sending emails, maintaining timesheets, filing, typing forms and reports, completing purchase requests/orders, organizing supplies, and assisting/training other office technicians
- Assigned onsite providers for inmate patients
- Scheduled onsite appointments for inmate patients
CNE Office Technician (Typing)
Avenal State Prison
07.2021 - 10.2022
- Reviewed, processed, scanned, emailed, and mailed confidential documents
- Scheduled for SRN II's and nursing staff through Telestaff
- Processed VOR's and wrote/documented SRN II Meetings Minutes
- Submitted solution center tickets and performed miscellaneous tasks
- Assigned onsite providers for inmate patients
- Scheduled onsite appointments for inmate patients
Office Technician (Typing)
Avenal State Prison
10.2020 - 07.2021
- Performed clerical duties, including expertise in KRONOS - Telestaff
- Handled various tasks such as distributing mail, answering phones, making copies, sending emails, maintaining timesheets, filing, typing forms and reports, completing purchase requests/orders, organizing supplies, and assisting/training other office technicians
- Assigned onsite providers for inmate patients
- Scheduled onsite appointments for inmate patients
Cashier / Waitress
New Boba Island Sushi Table
02.2019 - 12.2019
- Took orders, served food and beverages, and ensured customer satisfaction
Cashier Assistant
Costco
05.2018 - 01.2019
- Performed clean-up, cart retrieval, merchandise restocking, and provided high-level member service
Asset & Profit Protection Manager
Sears Kmart
12.2016 - 04.2018
- Supervised employees, implemented new employee orientation, conducted performance reviews, managed company assets, and worked with law enforcement
MC&C Associate / BRL Associate / Asset Protection Associate
Sears Kmart
04.2012 - 12.2016
- Protected company assets, utilized company databases, wrote concise reports, and collaborated with law enforcement
- Trained and certified in shipping biohazardous materials, processed outbound freight, and maintained accurate records
- Kept inventory of backstock merchandise
- Checked in vendors and updated store counts in company software
Education
GED -
Tulare Adult School
01.2011
Skills
- Strong Understanding of Safety Procedures: Familiar with following strict safety and sanitation guidelines from experience in correctional facilities and laboratory environments
- Attention to Detail & Quality Mindset: Proven record of maintaining accurate records, ensuring quality control of lab samples, and verifying shipments and materials
- Experience with Cleaning and Sanitization: Regularly performed lab cleaning duties and handled biohazard materials while adhering to proper cleaning protocols
- Effective Communication: Communicated clearly with team members, supervisors, and external vendors through email, phone, and in person in fast-paced and high-security environments
- Adaptability to Varying Work Environments: Worked in retail, lab, and correctional settings—each requiring adjustment to different physical and scheduling demands
- Physically Capable and Reliable: History of hands-on roles including freight handling, stockroom work, and sample processing, requiring lifting, bending, and long hours on feet
- Independent and Team-Oriented Worker: Successfully worked solo and in team environments, demonstrating initiative and reliability
Timeline
Retail Sales Representative (RSR)
Exclusive Wireless
06.2024 - Current
Laboratory Administrative Assistant
Edeniq Inc
02.2024 - 05.2024
Stock Associate
DD’s Discounts
12.2023 - 02.2024
Office Technician (Typing)
Avenal State Prison
11.2022 - 11.2023
CNE Office Technician (Typing)
Avenal State Prison
07.2021 - 10.2022
Office Technician (Typing)
Avenal State Prison
10.2020 - 07.2021
Cashier / Waitress
New Boba Island Sushi Table
02.2019 - 12.2019
Cashier Assistant
Costco
05.2018 - 01.2019
Asset & Profit Protection Manager
Sears Kmart
12.2016 - 04.2018
MC&C Associate / BRL Associate / Asset Protection Associate
Sears Kmart
04.2012 - 12.2016
GED -
Tulare Adult School
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