Dianick Ferdinand
Pickering,ON
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
6
6
years of professional experience
Work History
Barthender
905 Lounge
05.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
Aquario
905 Lounge
05.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.bott
- Increased overall efficiency by training new staff members on proper bottle service techniques and protocols.
- Participated in pre-shift meetings to stay informed about venue promotions, updates, or changes impacting the VIP section or bottle service offerings.
- Enhanced customer experience by providing exceptional bottle service and attending to their needs promptly.
- Analyzed client feedback to identify areas for improvement and implemented changes accordingly.
Budweiser Stage Merch Seller
Karizio Capital Management
05.2023 - 09.2024
- Operated cash register to process payments and provided receipts to establish proof of transaction.
- Analyzed customer buying patterns to make informed decisions on merchandising displays and promotional activities.
- Utilized product knowledge to educate customers on features and benefits.
Youth Center Educator
Montreal Youth Center
03.2020 - 10.2023
- Built relationships and communicated with parents to provide best learning environment for children.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Established strong relationships with parents through regular communication, fostering a supportive network for student success.
- Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
- Monitored student progress and adjusted instruction to meet individual needs.
Rehabilitation Social Worker
Rehabilitation Center
02.2019 - 12.2020
- Evaluated program effectiveness using data-driven metrics, adjusting strategies as needed to maximize impact on client wellbeing.
- Assessed client progress regularly and adjusted rehabilitation plans accordingly for optimal results.
- Improved client communication abilities through targeted speech therapy exercises and activities.
- Developed strong rapport with families, providing regular updates on progress and addressing concerns as needed.
- Monitored client progress through thorough documentation and reporting, ensuring timely adjustments to care plans.
- Strengthened communication skills by utilizing alternative communication methods suited to individual needs.
- Collaborated with interdisciplinary teams to create comprehensive care strategies for optimal results.
- Provided emotional support and guidance, fostering a positive environment for growth and development.
Education
College - Special Needs Educator
Cégep Marie-Victorin
Montreal, QC05.2022
High School Diploma -
École Secondaire Eulalie-Durocher
Montréal, QC06.2019
Skills
- Exceptional customer service
- Professional Appearance
- Customer service expertise
- Self-motivated nature
- Documentation skills
- Effective Communication
- Adaptable and Flexible
- Relationship Building
- Work Delegation
- Problem-solving abilities
Languages
English
Full Professional
French
Native or Bilingual
Timeline
Barthender
905 Lounge
05.2023 - Current
Aquario
905 Lounge
05.2023 - Current
Budweiser Stage Merch Seller
Karizio Capital Management
05.2023 - 09.2024
Youth Center Educator
Montreal Youth Center
03.2020 - 10.2023
Rehabilitation Social Worker
Rehabilitation Center
02.2019 - 12.2020
College - Special Needs Educator
Cégep Marie-Victorin
High School Diploma -
École Secondaire Eulalie-Durocher
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