Summary
Overview
Work History
Education
Skills
Certification
Timeline
Volunteer

Diane Albertine Chouanmo Ngondiop

Direct Support Professional
Toronto,ON

Summary

4+ years of experience providing care to people with physical and developmental disabilities and successfully connect with the communities . Compassionate , friendly and supportive individual striving to make individuals' lives better. Bilingual, fully fluent in English and French. Valid G driver's license.

Overview

9
9
years of professional experience
4
4
years of post-secondary education
2
2
Certifications

Work History

Direct Support Professional

New Visions Tornto
Toronto, Canada
09.2017 - Current
  • Work with clients with complex mental health conditions, managing erratic behavior and abilities to ensure positive health and wellbeing.
  • Monitored progress and documented individuals health status changes to keep care team updated.
  • Administered medication to individuals in accordance with the agency's policies and procedures.
  • Updated patient files with other data relevant to treatment planning.
  • Minimized injuries to staff or clients through support or restraint to control patient movements.
  • Maintained clean, safe and well-organized clients environment.
  • Developed rapport to create safe and trusting environment for individuals care.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Established and maintained a collaborative relationship with internal programs and external services providers and fostering a strong ties within the community
  • Assisted with daily living activities, running errands and household chores.
  • Supported daily hygiene needs of clients by assisting with bathing, dressing, dental care and personal grooming.
  • Recorded status and duties completed in logbooks
  • Recorded all medications given in the MARS book as guided by the site coordinator

Direct Support Worker

Pals-Staffing
Toronto, Canada
01.2013 - 11.2016
  • Cooperated with team members to develop and implement effective approach to each individual solutions.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Maintained clean, safe and well-organized patient environment.
  • Completed entries in log books, journals and care plans to accurately document and report client progress.
  • Updated clients files with current behaviors and other data relevant to treatment planning.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.

Field Placement Student

Aptus Children's Day Program
North York, Canada
01.2016 - 04.2016
  • Collaborated with team members to provide appropriate support to meet the students needs when needed.
  • Provided care and support to children with special needs.
  • Approached students with positive attitude and helpful demeanour.
  • Assisted children with in class and out door activities.
  • Maintained overall safe work environment with teachers by following the school safety procedures.

Field Placement Student

Community Living Toronto
North York, Canada
09.2015 - 12.2015
  • Assisted staff members to provide care for individuals and organize their everyday activities.
  • Maintained overall safe work environment with employee and clients.
  • Assisted individuals with recreational activities in the day program.
  • Ensured safety and well-being of all individuals in the day program.
  • Implemented a new feeding plan for individuals

Education

Bachelor of Arts - Psychology

Glendon/York University
Toronto, ON
09.2020 - Current

Associate of Arts - Developmental Services Worker

Centennial College of Applied Arts And Technology
Scarborough, ON
09.2014 - 06.2016

Skills

    Experience working with people having physical and mental disabilities in various settings

Display sound decision making skills and the ability to resolve conflicts sensitively and respectfully

Quick learner with strong multitasking skills

Refer individuals to appropriate community services as necessary

Administer medication to individuals in accordance with the agency's policies and procedures

Work independently and collaboratively with numerous staff to establish an individualized case management plan

Experience in working in a culturally diverse environment

Ability to work independently and collaboratively with teams to provide support and resources to people with developmental disabilities

Skills with Microsoft Word, Power Point, Internet Application, and Outlook

Certification

Certification in First Aid, CPR/AED

Timeline

Crisis Prevention Intervention

07-2022

Certification in First Aid, CPR/AED

05-2022

Bachelor of Arts - Psychology

Glendon/York University
09.2020 - Current

Direct Support Professional

New Visions Tornto
09.2017 - Current

Field Placement Student

Aptus Children's Day Program
01.2016 - 04.2016

Field Placement Student

Community Living Toronto
09.2015 - 12.2015

Associate of Arts - Developmental Services Worker

Centennial College of Applied Arts And Technology
09.2014 - 06.2016

Direct Support Worker

Pals-Staffing
01.2013 - 11.2016
Diane Albertine Chouanmo NgondiopDirect Support Professional