Professional Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Accounting Specialist

Diane Young

East Coast Kia
St. John's,NL
1
Language
15
years of professional experience

Accounting Clerk with experience in accounts payable, accounts receivable, and reconciliations across dealership and insurance settings. Processes invoices, posts payments, supports monthly statements, and assists with audit preparation while keeping financial records organized and current. Handles customer collections and motor vehicle transactions with careful follow-through and accurate data entry.

Work History

Accounting Clerk

1 Year 3 Months
East Coast Kia | 06.2024 - 09.2025
  • Maintained accurate records of accounts payable and receivable using accounting software systems.
  • Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
  • Processed invoices and expense reports to ensure timely and accurate financial documentation.
  • Assist in preparation of monthly statements through reconciliation of various accounts.
  • Liaise with any customers to collect receivables.
  • Assist with data entry
  • Assisted in preparing monthly statements by reconciling various accounts.
  • Assist in data entry
  • Supported accounting team with administrative tasks to ensure smooth operations.

Accounts Receivable Clerk

1 Month
North Atlantic Refining Limited | 02.2023 - 03.2023
  • Verify and post sales invoices and batches to ensure accurate and timely customer invoicing;
  • Verify and post payments as they are received;
  • Investigated and resolved customer concerns to enhance satisfaction;
  • Ensured timely completion of weekly profit and loss statements and month-end deadlines to maintain financial accuracy;
  • Managed all incoming and outgoing mail, statement distribution, and account adjustments to support efficient operations;
  • Maintain organization of file room;
  • Executed various departmental tasks.

Customer Accounts & Billing Specialist

7 Years 1 Month
Johnson Insurance/Intact Insurance | 08.2015 - 09.2022
  • Answered customer calls and correspondence to identify needs, respond to inquiries, discuss product or service specifications, and manage billing arrangements;
  • Handled billing process inquiries promptly to enhance customer satisfaction;
  • Created invoices and sent to the relevant contact or department.
  • Monitoring and reviewing outstanding accounts and following up with the appropriate contact to ensure payment is made;
  • Ensure that contract specifications are up-to-date and procedures are followed;
  • Completing weekly, monthly, and any online status reports in a timely manner;
  • Reduced delinquent payments for assigned accounts through proactive follow-up and communication.
  • Entering checks, money orders, bank drafts, debit, and credit card payments into the accounting system (AS400);

Financial Operations Specialist (Secondment)

1 Year 2 Months
Johnson Insurance/Intact Insurance | 08.2019 - 10.2020
  • Executed financial transactions and processes with accuracy and consistency, adhering to defined timescales and high service standards.
  • Accurately calculate, post, correct, and manage accounting figures and financial records;
  • Perform moderate to complex account reconciliations;
  • Assist with month end close and reporting;
  • Gather data and supporting documentation in preparation of financial reports;
  • Collaborated with brokers and colleagues to maintain communication, ensuring mutual understanding and prompt resolution of issues.
  • Contributed to projects and initiatives to improve operational efficiency.

Accounts Receivable Representative

4 Years 9 Months
MUNN INSURANCE | 10.2010 - 07.2015
  • Answered inbound and made outbound calls to clients and staff to address inquiries and resolve issues;
  • Prepare deposits from cash, debit, and credit card sales;
  • Provide customer service support via telephone, e-mail, or in-person as it relates to accounting inquiries.
  • Answer inbound and make outbound phone calls to clients and/or other staff;
  • Prepared deposits from cash, debit, and credit card sales, ensuring accurate and timely processing;
  • Provided customer service support via telephone, e-mail, and in-person for accounting inquiries, enhancing client satisfaction.

Human Resources Specialist (Work term)

2 Months
Canship Ugland Ltd | 06.2010 - 08.2010
  • Created organized file in Microsoft Access for streamlined access to employee certificates and training.
  • Personally created a highly organized and resourceful file using Microsoft Access for easier access to employees certificates and training.
  • Maintained compliance and updated knowledge of industry regulations and standards and internal policies.
  • Attended weekly HR meetings to discuss the agenda for the week/month;
  • Verify all passports and certificates are up-to-date;
  • Responsible for maintaining compliance and staying up-to-date with the relevant industry regulations and standards, as well as internal policies.

Education

College diploma - Business Management & Human Resource Management

KEYIN COLLEGE | St. John's, NL | 08-2010

Skills

Accounts receivable
Accounts payable
Invoice processing
Account reconciliation
Month-end close support
Journal entries
Accounts payable invoice coding
General ledger posting
Billing
Collections
Customer service
Data entry
Payment posting
Spreadsheet reporting
Statement distribution

Additional Information

References available upon request.

Languages

English
Full Professional

Timeline

Accounting Clerk

East Coast Kia
06.2024 - 09.2025Read More

Accounts Receivable Clerk

North Atlantic Refining Limited
02.2023 - 03.2023Read More

Financial Operations Specialist (Secondment)

Johnson Insurance/Intact Insurance
08.2019 - 10.2020Read More

Customer Accounts & Billing Specialist

Johnson Insurance/Intact Insurance
08.2015 - 09.2022Read More

Accounts Receivable Representative

MUNN INSURANCE
10.2010 - 07.2015Read More

Human Resources Specialist (Work term)

Canship Ugland Ltd
06.2010 - 08.2010Read More

KEYIN COLLEGE

College diploma from Business Management & Human Resource Management
Read More
Diane YoungAccounting Specialist