Diane Torres
Summary
A highly motivated and dedicated leader with extensive experience in mental health and crisis management programs. Known for being a compassionate, lifelong learner, I bring a positive attitude, strong organizational skills, and a capacity for innovative thinking to my role. I excel at managing teams, developing and implementing programs, and building relationships with clients, staff, and community partners. With a focus on creating supportive, productive environments, I strive to meet the needs of individuals while ensuring compliance with industry regulations . Excelled in fostering multidisciplinary collaborations and achieving significant program growth. Skilled in client advocacy, ensuring compliance and superior service delivery.
Overview
7
7
years of professional experience
Work History
Program Director
Stars Behavioral Health Group
11.2018 - 09.2024
- Build and maintain relationships with county agencies, healthcare facilities, and placement centers for a seamless continuum of care.
- Monitor and ensure adherence to federal, state, and local regulations.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Recruited and trained staff and volunteers to upgrade collective team skills.
- Mentored team members for professional development, resulting in increased productivity and job satisfaction.
- Provided ongoing direction and leadership for program operations.
- Develop, implement, and oversee recovery-based psychosocial programs, emphasizing client strengths and progress.
- Select, train, supervise, and evaluate staff, fostering an environment of continuous learning.
- Ensure accurate and comprehensive documentation of client progress and treatment.
- Coordinate discharge processes, ensuring smooth transitions to post-care services.
- Report program progress to corporate office, Board of Directors, and county stakeholders.
Program Director
Lauren Park Behavioral Health Center
06.2017 - 11.2018
- Monitor the quality of written documentation in the medical record of the resident involvement and progress in the special treatment program on a regular basis, and ensures documentation is accurate, informative, and description of the resident condition, care provided, and resident s reposed to the care
- Establishes and maintains an on-going relationship with county agencies, health care facilities and placement centers and other resources to the affect the continuum of care of client.
- Develops, Implements and annually reviews and approves all facility policies and procedures input from department heads
- Assure compliance with Federal, state, county and local regulation pertaining to operation of the facility.
- Develops and maintains a productive work relationship with Federal, state, county, local agencies representative
- Reports progress of the program to the Corporate office and Board of Directors on a regular basis and to the county on an annual basis.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Recruited and trained staff and volunteers to upgrade collective team skills.
- Provided ongoing direction and leadership for program operations.
- Collaborated closely with executive leadership to develop strategic plans for long-term growth.
- Monitored program performance to identify areas for improvement.
Education
Bachelor of Arts - Liberal Studies And Organizational Leaders Ship
Univieristy of La Verne
La Verne, CAMaster of Science - Marriage And Family Therapy
University of La Verne
La Verne, CA05-2017
Skills
- Team Leadership & Staff Development
- Program Development & Implementation
- Crisis Intervention & Mental Health Support
- Policy & Procedure Development
- Excellent Communication & Problem-Solving Skills
- Client-Centered Care & Advocacy
- Strong Organizational & Time Management Abilities
- Collaboration with Multidisciplinary Teams
- Relationship building
- Effective leader
- Program leadership
- Staff development
- Partnership development
Timeline
Program Director
Stars Behavioral Health Group
11.2018 - 09.2024
Program Director
Lauren Park Behavioral Health Center
06.2017 - 11.2018
Bachelor of Arts - Liberal Studies And Organizational Leaders Ship
Univieristy of La Verne
Master of Science - Marriage And Family Therapy
University of La Verne
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