Diane Theroux
St. Paul,Canada
Summary
Professional with proven track record in providing exceptional support and care within communities. Adept at building strong relationships, ensuring effective communication, and addressing diverse needs. Strong team collaborator focused on delivering impactful results and adapting to changing circumstances. Skilled in crisis intervention, active listening, and conflict resolution. Known for reliability and compassionate approach.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Community Support Worker
St. Paul Abilities Network
02.2025 - Current
- Developed individualized support plans tailored to clients' needs and goals.
- Facilitated community integration activities, enhancing social engagement for participants.
- Collaborated with multidisciplinary teams to ensure comprehensive client care and resource access.
- Provided crisis intervention, employing de-escalation techniques to maintain safety and wellbeing.
Team Lead
St. Paul Abilities Network
04.2024 - 09.2024
- Coordinated staff scheduling and daily program planning to ensure consistent and effective client care within the residential home
- Organized and facilitated regular safety meetings and staff meetings to promote workplace safety, enhance communication, and improve team performance.
- Participated in the preparation of annual client reviews and updates to track progress and adjust services as needed.
- Performed a variety of managerial responsibilities to support the smooth operation of the home, including conflict resolution, team supervision, and quality assurance oversight.
Foster Parent
McMan Agency
12.2003 - Current
- I support and guide the youth into their personal journey in life. Teaching them basic independent living skills. Support them mentally and emotionally. I help families to reunify with the children. Keeping the connection open to the family. Encouraging family visits with parents and siblings, and communication by phone calls or texting.
Foster Parent
Tribal Chiefs Tribal Council
09.2000 - 12.2003
- I cared for children who entered my home. I supported and guided the youth into their personal journey in life. Teaching them basic independent living skills. Support them mentally and emotionally.
Skills
- Effective organizational skills
- Housekeeping
- Interpersonal teamwork abilities
- Responds positively to feedback
- Effective communication
- Adaptable learner
- Detail-oriented approach
- Versatile in dynamic environments
- Effective time management
- Dedicated professional attitude
- Adaptability to change
- Accountable for tasks
- Steadfast in responsibilities
- Trustworthy engagement
- Reliable team member
- Strategic problem resolution
- Strong written communication
- Understanding of disability issues
- Travel coordination
- Tailored support services
- Self-directed work
LANGUAGES
English
Native or Bilingual
French
Limited Working
Certification
- Standard First Aid Level C
- CPR / AED
Timeline
Community Support Worker
St. Paul Abilities Network
02.2025 - Current
Team Lead
St. Paul Abilities Network
04.2024 - 09.2024
Foster Parent
McMan Agency
12.2003 - Current
Foster Parent
Tribal Chiefs Tribal Council
09.2000 - 12.2003