Diane Theoret

Sales Representative

Arterra Canada

11.1989 - 12.2023

Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Generated additional sales opportunities with upselling and cross-selling techniques.
Expanded customer base through cold calling, networking, and relationship building.
Increased sales revenue by identifying and targeting high-potential accounts.
Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Used customer insights to develop innovative sales strategies to increase sales.
Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Managed customer accounts to secure customer satisfaction and repeat business.
Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Negotiated contracts with clients and developed relationships with key personnel.
Developed and delivered engaging sales presentations to convey product benefits.
Generated new leads through networking and attending industry events.
Utilized CRM software to manage customer accounts and track performance metrics.
Boosted internal collaboration within the sales team by sharing best practices and offering mentorship when needed.
Utilized CRM software to manage client information, track leads, and monitor sales progress efficiently.
Attended trade shows to represent company products, generate leads, and network with potential clients.