Diane Surette
Brampton,ON
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Driver
Nathan's Asphalt
01.2023 - 09.2023
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
Route Manager
Molly Maid
01.2018 - 07.2023
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Washed windows, walls and ceiling fixtures to remove molds and dusts.
- Used steam cleaners and vacuum cleaners to clean floors and carpets.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Used time management and efficient cleaning methods to meet deadlines.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Adhered to professional house cleaning checklist.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Dusted picture frames and wall hangings with cloth.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Education
Certificate - Personal Support Worker
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON09.2011
Skills
- Valid Driver's License
- Driving and Transportation
- GPS and Route Planning
- Shipping and Packaging
- Route Management
- Time Management
- Verbal and Written Communication
- Schedule Management
- Route Logs
- Order Picking and Processing
- Money Transfer Systems
- Customer Service
Certification
Personal Support Worker
Timeline
Driver
Nathan's Asphalt
01.2023 - 09.2023
Route Manager
Molly Maid
01.2018 - 07.2023
Certificate - Personal Support Worker
Conestoga College Institute of Technology And Advanced Learning