Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Diane Sawatzky

Regina,SK

Summary

Accomplished Director of Sales & Management  actively seeking a Retail Manager opportunity to apply extensive sales strategy expertise and a proven history of successful client relationship management. Aiming to utilize 25 years of business planning and sales leadership expertise to add an invaluable new facet to the Pandora team.

Overview

30
30
years of professional experience

Work History

Director Sales

Saskies Advertising Agency Ltd.
Saskatoon, SK
12.1999 - Current
  • Created marketing initiatives to promote new product lines, resulting in a 10% annual revenue increase.
  • Managed a highly effective sales team, including training and development.
  • Improved lead generation and client acquisition rates by 25%.
  • Increased sales lead pipeline by 15% over previous quarter.
  • Identified underperforming marketing initiatives and sales strategies and implemented improvements.
  • Conducted data analysis and market research to increase brand awareness.
  • Processed data and reported results on sales history, projected revenue and product performance.
  • Monitored sales statistics and provided detailed reports.
  • Developed strategic branding initiatives to increase product exposure and appeal to target demographics.
  • Maintained an extensive knowledge of competitors, their offerings and their presence in assigned territory.
  • Identified and qualified customer needs, developed sales strategies and negotiated and closes profitable projects with a 85% success rate.
  • Listened attentively to client feedback and worked with product development team to introduce revolutionary service expected to generate $3M in revenues.
  • Built strong client relationships and provided high value-adding services, resulting in a 15% company market share increase.
  • Planned and led three training sessions to promote sales team professional development and sales goal reinforcement.
  • Worked with designers and production staff to create high-quality and brand-specific ads.
  • Serviced accounts on a regular basis to propose new products or services and maximize revenue.
  • Asked appropriate open-ended questions to discover prospects' needs and requirements.
  • Kept company in compliance with all export standards and international requirements.
  • Identified and analyzed key competitors and related products.
  • Developed and maintained long-term relationships with policyholders and small business entities.
  • Consistently hit and exceeded sales goals by 20%.
  • Helped local clients expand business operations through targeted advertising.
  • Delivered a high level of service to clients to both maintain and extend the relationships for future business opportunities.

Retail Assistant Manager

Jacques Vert
Saskatoon, Sk
06.2009 - 08.2010
  • Analyzed departmental documents for appropriate distribution and filing.
  • Copied, logged and scanned supporting documentation.
  • Worked directly with clients  to achieve sales results.
  • Responded to customer requests via telephone and email.
  • Supported Chief Operating Officer with daily operational functions.
  • Entered details such as payments, account information and call logs into the computer system.

Retail Assistant Manager

TABI International
Saskatoon, SK
04.2006 - 01.2009
  • Implemented marketing strategies which resulted in 12% growth of customer base.
  • Produced ad hoc reports and documents for senior team members.
  • Analyzed departmental documents for appropriate distribution and filing.
  • Entered details such as payments, account information and call logs into the computer system.
  • Responded to customer requests via telephone and email.
  • Storyboard store setup pictograms every 12 weeks for new season selling

Customer Service Representative

Tip Top Tailors
Saskatoon, Sk
03.2002 - 03.2003

Customer Service Representative

CLEO
Saskatoon, SK
1992 - 1994

Customer Service Representative

Eatons Canada
Saskatoon, SK
1986 - 1988

National Inside Sales Representative

The Western Producer
Saskatoon, SK
01.1998 - 12.1998

Billings Collections

SaskTel Store
Saskatoon, SK
04.1995 - 11.1998

Education

Associate of Arts - Arts & Science

University of Saskatchewan
Saskatoon, Sk

Skills

  • Self-motivated
  • Strong verbal communication
  • Team leadership
  • Conflict resolution
  • Staff development
  • Extremely organized
  • Budgeting and finance
  • Project management

Accomplishments

  • Product Marketing
    Offered comparable product substitutions and alternative locations to clients when trying to grow and reach new customer base..

Affiliations

  • Editors Association of Canada 1998 to current

Timeline

Retail Assistant Manager

Jacques Vert
06.2009 - 08.2010

Retail Assistant Manager

TABI International
04.2006 - 01.2009

Customer Service Representative

Tip Top Tailors
03.2002 - 03.2003

Director Sales

Saskies Advertising Agency Ltd.
12.1999 - Current

National Inside Sales Representative

The Western Producer
01.1998 - 12.1998

Billings Collections

SaskTel Store
04.1995 - 11.1998

Customer Service Representative

CLEO
1992 - 1994

Customer Service Representative

Eatons Canada
1986 - 1988

Associate of Arts - Arts & Science

University of Saskatchewan

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Diane Sawatzky