Summary
Overview
Work History
Education
Skills
Timeline
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Diane Pearson

Stockton

Summary

Dynamic logistics professional with extensive experience at FedEx Express, excelling in route optimization and cargo handling. Proven ability to enhance delivery efficiency while ensuring customer satisfaction through effective communication and problem-solving. Committed to safety compliance and meticulous vehicle inspection, consistently meeting tight schedules and maintaining high standards in logistics operations.

Overview

38
38
years of professional experience

Work History

Delivery Driver

Fed Ex Express
Sacramento
05.2004 - 09.2025
  • Inspected vehicles' condition, supplies and equipment before and after trips
  • Inspected vehicle and maintained gas, oil and water levels.
  • Monitored fuel level throughout shift and refueled when necessary.
  • Reported delays and accidents to stations using telephones or two-way radios.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Received daily delivery instructions and route assignments from dispatch.
  • Kept accurate logs of all deliveries and trips.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Processed shipment documents neatly and efficiently for each load.
  • Determined optimal routes based on GPS application information and knowledge of local routes.
  • Conducted pre-inspections to keep trucks reliable and well-maintained.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.

Logistic Clerk

Bi-Rite foodservice distribution
Brisbane
01.2001 - 05.2004
  • Communicated effectively with suppliers to resolve any issues related to logistics operations.
  • Prepared detailed shipping documents such as bills of lading, invoices, manifests and labels.
  • Organized efficient delivery routes for drivers based on customer needs.
  • Resolved customer complaints related to shipping delays or damaged products.
  • Traced missing material and shipments through vendor and customer communications.
  • Maintained and updated inventory records, including receipts and shipments of goods.
  • Assisted fellow planning staff members with tasks to maintain proper workflows.
  • Contacted suppliers to verify shipment details.
  • Composed and prepared routine correspondence, letters and reports with job-related software.
  • Volunteered to take on additional logistics responsibilities in absence of professionals.

Exchange Services Clerk

Army Airforce Exchange Service
Oakland
02.1988 - 01.2001
  • Answered telephones, directed calls, and took messages.
  • Opened, sorted and routed incoming mail and prepared outgoing mail.
  • Organized and maintained filing systems for confidential documents.
  • Answered multi-line telephone system and routed calls to appropriate personnel.
  • Communicated with customers and employees to answer questions or explain information.
  • Delivered messages and ran errands.
  • Entered data into computer systems accurately and efficiently.
  • Collaborated with team members to complete tasks efficiently and meet deadlines.
  • Received and distributed incoming mail, messages and packages to appropriate individuals.
  • Created memos, letters, emails, reports, presentations as requested by management.

Education

High School Diploma -

Oakland High
Oakland, CA
06-1984

Skills

  • Route optimization
  • Vehicle inspection
  • Cargo handling
  • Delivery documentation
  • GPS navigation
  • Customer service
  • Time management
  • Problem solving
  • Inventory management
  • Logistics coordination
  • Attention to detail
  • Traffic law adherence
  • Communication skills
  • Safety compliance
  • Team collaboration
  • Customer support
  • Excellent communication
  • Problem-solving

Timeline

Delivery Driver

Fed Ex Express
05.2004 - 09.2025

Logistic Clerk

Bi-Rite foodservice distribution
01.2001 - 05.2004

Exchange Services Clerk

Army Airforce Exchange Service
02.1988 - 01.2001

High School Diploma -

Oakland High

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Diane Pearson