Diane Oliveira
Hilmar
Summary
Well-qualified in multiple fields and have a number of skills with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. I am a very quick learner and hard worker.
Overview
32
32
years of professional experience
Work History
Dispatcher/AR/AP/Bookeeper
Cal Terra Logistics LLC & Betschart Trucking
05.2018 - Current
- Directed dispatching, routing, and tracking of 15 to 20 fleet vehicles.
- Processed invoices and payments for dispatched orders to provide proof of transaction.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Received new orders, prepared documentation, and assigned personnel.
- Completed payroll for employees and maintained detailed records of procedures.
- Established QuickBooks accounting system to reflect accurate financial records.
- Maintained and processed invoices, deposits, and money logs.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Reconciled and corrected issues with financial records.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Maintained updated and detailed records of calls in physical and electronic database.
Senior Clerk
California Dairies Inc
11.2007 - 05.2018
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Compiled and analyzed data to produce reports.
- Reconciled all new butter production from prior shifts. Entered all of the new production for inventory.
- Scheduled all of the trucks for loading butter to then ship and distribute to buyers.
Realtor/Transaction Coordinator
Century 21
01.1999 - 10.2007
- Wrote contracts to outline sales and purchases of properties.
- Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Compared recently sold area properties to determine competitive market prices.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
Teller/New Accounts Representative
Farmers & Merchants Bank
01.1994 - 01.1998
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Executed wire transfers, stop payments and account transfers.
Education
High School Diploma -
Hilmar High School
Hilmar, CASkills
- Attention to detail
- Multitasking and organization
- Call handling
- Experience driving a 40 foot vehicle
- Database updates
- Time management
- Data entry
- Equipment management
- Customer service
- Adjusting routes
- Critical thinker
- Problem-solving
- Record keeping
- Decision-making
- Route navigation
Languages
Portuguese
Native or Bilingual
Timeline
Dispatcher/AR/AP/Bookeeper
Cal Terra Logistics LLC & Betschart Trucking
05.2018 - Current
Senior Clerk
California Dairies Inc
11.2007 - 05.2018
Realtor/Transaction Coordinator
Century 21
01.1999 - 10.2007
Teller/New Accounts Representative
Farmers & Merchants Bank
01.1994 - 01.1998
High School Diploma -
Hilmar High School