Diane Jackson
Sherwood Park,AB
Summary
At Tforce Final Mile, I spearheaded expedited deliveries, optimizing routes for efficiency and punctuality, enhancing customer satisfaction significantly. Skilled in package handling and exceptional customer service, I adeptly navigated tight deadlines and unforeseen challenges, ensuring accuracy and fostering repeat business through professional communication and reliable delivery performance.
Overview
26
26
years of professional experience
Work History
Courier Contractor
Tforce Finale Mile
11.1998 - Current
- Expedited urgent deliveries by prioritizing tasks effectively under tight deadlines, without compromising quality or accuracy.
- Enhanced delivery efficiency by optimizing routes and time management strategies.
- Provided excellent customer service during pick-ups and deliveries, fostering strong rapport with clients for repeat business opportunities.
- Operated scanning devices efficiently, ensuring accurate input of package data into the tracking system.
- Demonstrated adaptability when managing unexpected changes in delivery schedules due to unforeseen circumstances.
- Increased customer satisfaction through prompt and professional communication during pick-ups and deliveries.
- Ensured timely deliveries by closely monitoring traffic patterns and adjusting routes accordingly.
Education
Certificate - Medical Receptionist
Medical Receptionist College
Edmonton, AB05.2010
Diploma - High School
LTCH
Red Deer, AB06.1982
Skills
- Package handling
- Punctuality
- Deadline-oriented
- Route Planning
- Vehicle Maintenance
- Working Independently
- Customer Service
- Excellent driving skills
- Loading and unloading
- Package Delivery and Pick-up
Languages
English
Professional Working
Interests
Friendly and communication
Spending time with friends and family
Hiking
Aquasize
Timeline
Courier Contractor
Tforce Finale Mile
11.1998 - Current
Certificate - Medical Receptionist
Medical Receptionist College
Diploma - High School
LTCH
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