DIANE HOKUM
Pembroke,Ontario
Summary
Talented in Business with 25 years of experience and successful career in planning, developing, executing events and initiatives to achieve maximum potential. Creative and highly strategic with excellent leadership and client relations abilities to working with clients writing up policy and procedure to ensure working safe. Meticulous and resourceful Business Manager with proven success leading productive teams, controlling budgets, networking to drive growth initiatives, along with accounting processes, systems oversight and compliance reporting.
Objective: Fulltime employment.
Skills; Business Diploma; Forensic Accounting and Fraud Investigations Diploma, Victimology; Traumatic Incident Reduction; Aux Constable with the Ontario Provincial Police; Licensed Security Guard and Licensed Private Investigator in the Province Ontario.
Overview
25
25
years of professional experience
Work History
Supervisor of Operations
Magellan Aerospace
Haley Station, ON
08.2022 - Current
- Built strong operational teams to meet process and production demands.
- Managed scheduling, training and inventory control.
- Enforced federal, state, local and company rules for safety and operations.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Collaborated with team leaders on quality audits.
- Supported accident investigations and prepared related paperwork.
- Complied with company policies, objectives and communication goals.
- Coordinated employee schedules according to shift changes and availability.
- Provided ongoing training to address staff needs.
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
Owner
Hokums Industrial Supplies, One Stop Shop
Pembroke, ON
04.2019 - Current
- Daily operations of running a business in safety, environmental and hydraulic hoses fabrication
- Analyzed financial statements and trends to manage cash flow and make business decisions..
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Led startup and creation of operational procedures and workflow planning.
- Determined pricing for products or services based on costs and competition
- Kept records for production, inventory, income and expenses.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
Victim Service Coordinator
Commissionaire of Ottawa, Petawawa
Petawawa, ON
10.2015 - 01.2019
- Providing emotional support and advice for victims and their families
- Providing information regarding the criminal/military justice systems and police procedures
- Providing information on the status of MP investigations
- Notification of sentencing dates and or the outcome of the court cases along with going to court on behalf of the victim / families
- Providing information about compensations for victims of violent crimes
- Providing referrals to regional community resources that can provide additional or ongoing assistance
- Providing regular updates and briefings to the MP chain of command
- Conducting call backs to all victims as required
- Providing briefings on Victim Services to internal and external audiences as required
- Tracking and maintaining victim registers of all victims from active cases before the courts
- Learning new computer programs and updating systems on SAMPIS, for all policing agencies
Security Guard
Petawawa
09.2014 - 03.2015
- Able to work alone without any supervision
- Stand on guard, stopping traffic and checking ID
- Secure buildings, making sure there are no security breaches
- Working 12-hour shifts
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Monitored access control systems and key code records for suspicious activities.
- Responded to medical emergencies before paramedic and law enforcement arrival.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
Manager/Sales
Steele Industrial Supplies Ltd
Pembroke, ON
01.2010 - 01.2014
- Set up New growing Business
- Perform business functions including, weekly billing, balancing and banking
- Purchasing, researching supply, retail sales and quotes
- Traveling in Renfrew County conducting business 3 days week
- Open and close store, on call 24 hours
- Fabrication of hydraulic hose
- Guide employees on their daily tasks, ensure government guide lines are followed
- Advertising and marketing of products
President/Vice President
Killaloe ON
01.1999 - 01.2008
- Perform business function, team leader, including all financial, correspondence and payroll
- Bank reconciliation and Government payments
- Purchasing, Sales and Quotes: Traveled to job sites for sales and quotes
- Cultivated and maintained positive working relationships with employees, executives and other stakeholders.
- Ensure that 13 employees had the work task in order
- Able to trouble shoot problems for customer
- Developed positive rapport with co-workers, clients, supervisors
- Work with government official on health and safety along with writing policy and procurers
Education
Private Investigator - Private Investigator
Smith Agency Private
01.2020
Associate of Arts - Forensic Accounting and Fraud Investigations
Algonquin College
01.2018
Security Guard Training -
Algonquin College
01.2012
Associate of Arts - Business
Algonquin College
01.2010
Traumatic Incident Reduction WHMIS Standard First Aid with CPR C+AED -
Madawaska Valley District High School Barry’s
01.1986
Skills
- Business Relationship Management
- Customer Service
- Time Management
- Proactive and Focused
- Critical Thinking
- Health and safety, security and ensuring environmental guidelines
- Adaptable to Changing Conditions
- Creative and Innovative
- Decision Making
- Compliance and Regulations
- Change and Growth Management
- Relationship and Team Building
- Performance Evaluations
- Problem-Solving
- Good Work Ethic
- Accident Investigations
- Protecting People and Property
- CPR/First Aid Certified
Timeline
Supervisor of Operations
Magellan Aerospace
08.2022 - Current
Owner
Hokums Industrial Supplies, One Stop Shop
04.2019 - Current
Victim Service Coordinator
Commissionaire of Ottawa, Petawawa
10.2015 - 01.2019
Security Guard
Petawawa
09.2014 - 03.2015
Manager/Sales
Steele Industrial Supplies Ltd
01.2010 - 01.2014
President/Vice President
Killaloe ON
01.1999 - 01.2008
Private Investigator - Private Investigator
Smith Agency Private
Associate of Arts - Forensic Accounting and Fraud Investigations
Algonquin College
Security Guard Training -
Algonquin College
Associate of Arts - Business
Algonquin College
Traumatic Incident Reduction WHMIS Standard First Aid with CPR C+AED -
Madawaska Valley District High School Barry’s
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