Diane Dolhan

• Documented patient records with procedures performed and added notes taken to charts.
• Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
• Set up operatories with appropriate instruments for each procedure prior to patient arrival.
• Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
• Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
• Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
• Positioned patients for treatment by making chair adjustments and prepared necessary equipment for procedures.
• Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
• Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
• Reviewed medical histories with each patient before beginning a new course of treatment.

The Program Coordinator manages the development and delivery of programs and services to meet individuals' needs, including appropriate government documents and records. Also, providing leadership and support for staff, assisting in the recruitment, interviewing, training and evaluation of staff. Liaising with other support organizations on the individuals’ behalf, communicating appropriately and maintaining relationships with families, guardians, staff and all other external contacts as needed.

Other duties:

• Prepare and facilitate all staff meetings, behavior review committee meetings, and other meetings
• Developed brochures, programs, diagrams and presentations for board members and the general public(familiar with PowerPoint)
• Be the individuals voice and advocate for them when needed
• Type and distribute weekly staff newsletters and all other necessary correspondences (phone lists, memos, etc.)
• Organized many activities for staff and individuals including FFCA 50th anniversary celebration and fundraisers for our sensory room
• Assisted the Director with updating and implementing the FFCA policy handbook

As a program supervisor, my responsibilities are:

• Develop staff schedules
• Conduct performance appraisals on other supervisors and front line staff
• Overlook timesheets prior to forwarding to our financial advisor
• Monitor staff activities and ensure quality of service and procedures are being followed
• Assist front line staff with their duties as needed
• Deal effectively with internal conflict between staff, families and the community
• Provide constructive feedback and/or acknowledge team’s accomplishments

• Assist in drug distribution
• Fill unit dose cassettes
• Prepare long term care packages and check automed pouches
• Maintain patient profiles and data entry of medication orders
• Restock wards (emergency, acute and long term care)
• Accurately get information from customers
• Generate prescription correctly on computer
• Responsible for inventory control and processing orders and returns
• Complete insurance claims and receivables
• Familiar with P.O.S. system and all front store duties
• Responsible for merchandising and displaying products