Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Diane Diaz

Redlands

Summary

Highly skilled professional with a keen eye for detail and excellent communication abilities. Collaborates effectively with vendors and customers, consistently delivering work that exceeds the highest standards. Experienced in fostering strong relationships and ensuring client satisfaction through exceptional service.

Overview

14
14
years of professional experience

Work History

X-Ray Trainee

Miller Castings
02.2025 - Current
  • Learned new materials, processes, and programs quickly.
  • Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
  • Attended training courses to build understanding of processes, techniques, and industry.
  • Supported departmental tasks to increase understanding of industry processes.

General Manager

Xhapul Café
06.2023 - Current
  • Oversee day-to-day operations of the café, including managing staff and expenses to ensure efficient and cost-effective operations. Coordinate with vendors for supplies and contractors for facility upkeep, ensuring high standards are maintained across all areas. Additionally, provide leadership and guidance to staff, fostering a positive and productive work environment.

Hotel Manager

Xhapul-Inn
07.2020 - Current
  • Oversee daily operations of the hotel, ensuring smooth functioning and exceptional guest experiences while leading and managing a team of staff, providing training, guidance, and performance evaluations. Coordinate with contractors and vendors for facility maintenance, renovations, and repairs to uphold high standards, and monitor budgets and expenses to ensure cost-effective operations without compromising quality. Additionally, develop and implement strategies to improve efficiency, enhance customer satisfaction, and drive profitability, ensuring the hotel maintains a competitive edge in the hospitality industry.

Medical Assistant

Dr. Elizabeth Venegas
02.2022 - 04.2023
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Sanitized, restocked, and organized exam rooms and medical equipment.

Retail Sales Associate

In Fashion
04.2011 - 08.2012
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Education

High School Diploma -

Universidad Benito Juárez Prepa 6
Oaxaca, Mx
07.2010

Skills

  • Staff Leadership: Experienced in managing and training teams, fostering collaboration, and enhancing performance
  • Customer Service Excellence: Committed to delivering exceptional guest experiences through attentive service and problem-solving
  • Budgeting and Cost Control: Proficient in managing budgets, tracking expenses, and optimizing operational costs
  • Communication and Interpersonal Skills: Strong communicator with the ability to build positive relationships with staff and customers

Accomplishments

I successfully built and grew my business from the ground up, demonstrating strong entrepreneurial skills, strategic planning, and resilience. This experience honed my ability to identify opportunities, manage resources effectively, and adapt to challenges—all of which I believe are valuable.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

X-Ray Trainee

Miller Castings
02.2025 - Current

General Manager

Xhapul Café
06.2023 - Current

Medical Assistant

Dr. Elizabeth Venegas
02.2022 - 04.2023

Hotel Manager

Xhapul-Inn
07.2020 - Current

Retail Sales Associate

In Fashion
04.2011 - 08.2012

High School Diploma -

Universidad Benito Juárez Prepa 6

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Diane Diaz