Diane Bodemann
Brampton,ON
Overview
13
13
years of professional experience
Work History
Pharmacy Assistant
At Peter's IDA Pharmacy
Brampton, Ontario
01.2020 - Current
- Managed inventory levels of medications and supplies.
- Organized and maintained patient profiles in the computer system.
- Counted and balanced cashier drawers.
- Addressed general OTC inquiries from patients and facilitated referrals to pharmacists when necessary.
- Communicated effectively with both external and internal contacts to ensure seamless operations.
- Proficient in Filware and Nexsys.
- Delivered exceptional customer service by assisting customers.
- Executed data entry and billing for prescriptions with precision.
Senior Commercial Underwriter
RSA Insurance
P, Ontario
04.2012 - 01.2020
- Negotiated coverage, policy pricing and service delivery during meetings with customers, agents, or brokers.
- Maintained relationships with external customers such as brokers, lenders, banks.
- Conducted accurate and thorough risk selection with proper classification of insureds.
- Provided guidance to junior underwriters regarding complex transactions or issues.
Education
High School Diploma -
Sir Adam Beck
London, ON06-1981
Skills
- Prescription processing
- Inventory control
- Data entry accuracy
- Billing procedures
- Patient communication
- Cash handling
- Effective communication
- Attention to detail
- Operating register
- Documentation management
- Detail orientation
- Payment processing
- Organizational skills
- Reliability
- Customer service
- Computer savvy
- Insurance billing
Languages
English
Professional
References
References available upon request.
Timeline
Pharmacy Assistant
At Peter's IDA Pharmacy
01.2020 - Current
Senior Commercial Underwriter
RSA Insurance
04.2012 - 01.2020
High School Diploma -
Sir Adam Beck