Diandra Ramirez
Delano
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Kern Medical Center
Bakersfield, CA
08.2023 - 05.2024
- Assisted with patient intake and data entry processes to ensure accurate medical records.
- Supported healthcare providers during examinations and procedures by preparing necessary instruments and supplies.
- Administered vaccinations and performed routine laboratory tests while adhering to safety protocols.
- Educated patients on treatment plans, medications, and wellness practices to enhance understanding of care options.
- Assisted pediatricians with patient examinations and medical procedures.
- Educated families on pediatric care instructions and medication administration.
- Managed patient records using electronic health record (EHR) systems for accuracy.
- Coordinated appointment scheduling to optimize clinic workflow and minimize wait times.
- Monitored vital signs and documented changes in patients' conditions during visits.
- Prepared examination rooms, ensuring cleanliness and readiness for patient use.
- Supported inventory management, maintaining stock of medical supplies and equipment.
- Administered vaccinations and medications for timely delivery of essential treatments.
- Established trusting relationships with patients and families, fostering a positive atmosphere during visits.
- Enhanced teamwork by providing support to colleagues during busy periods or staff shortages.
- Demonstrated adaptability by quickly learning new medical software systems for more efficient documentation and record-keeping practices.
Medical Assistant/Receptionist
StatMD Urgent Care
Bakersfield, CA
05.2022 - 06.2022
- Assisted in patient intake processes, ensuring accurate information collection and data entry.
- Managed appointment scheduling, optimizing daily operations for patient flow and service efficiency.
- Maintained medical records and documentation, adhering to confidentiality and regulatory standards.
- Supported clinical staff by preparing examination rooms and assisting with basic patient care tasks.
- Handled insurance verification processes, facilitating smooth transactions between patients and providers.
- Collaborated with team members to streamline administrative workflows, improving operational productivity.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Enhanced office productivity by handling high volume of callers per day.
- Promoted a positive work environment by serving as a reliable resource for colleagues seeking assistance or guidance.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
General Manager
Little Caesars Pizza
Delano, CA
02.2017 - 08.2019
- Oversaw daily operations to ensure high-quality service and food preparation.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Trained and mentored staff to enhance performance and customer service skills.
- Developed strategic marketing initiatives that increased brand visibility in the local market.
- Analyzed sales data to identify trends and drive operational improvements.
- Ensured compliance with health and safety regulations, maintaining operational standards.
- Collaborated with suppliers to negotiate favorable terms and improve product quality.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Education
No Degree - High School
Valencia Ignacio High School
Delano, CAGraduate Certificate - Medical Assistant
UEI College
Bakersfield, CA04-2022
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Clinical documentation
- Data entry
- Electronic medical records
- CPR
- Immunization administration
- Phlebotomy techniques
- Laboratory specimen collection
- Insurance verification
Timeline
Medical Assistant
Kern Medical Center
08.2023 - 05.2024
Medical Assistant/Receptionist
StatMD Urgent Care
05.2022 - 06.2022
General Manager
Little Caesars Pizza
02.2017 - 08.2019
No Degree - High School
Valencia Ignacio High School
Graduate Certificate - Medical Assistant
UEI College