Diana Rose C. Simoy
Burnaby City,BC
Summary
Friendly and knowledgeable student support professional with a positive attitude and meticulous attention to detail. Well-organized and resourceful with an adaptable, analytical nature. Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Overview
18
18
years of professional experience
Work History
Student Services Assistant
Columbia College
Vancouver, British Columbia
09.2023 - Current
- Provided guidance and support to incoming freshmen during their transition into college life.
- Responded to inquiries from students concerning academic policies and procedures.
- Answered student, family and visitor questions with friendly and knowledgeable support.
- Helped students build social, emotional and academic skills.
- Inputted student data to CAMS software program accurately and efficiently (Student Program, Study Permit and Medical Health Insurance).
- Assisted other team members with complex data entry tasks as needed.
Office Administrator
YWCA-Metro Vancouver
Vancouver, British Columbia
05.2024 - 08.2024
- Updated and converted 50+ Power Point Presentations for various YWCA programs throughout internship period.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Maintained positive working relationship with fellow staff and management.
Purchasing Specialist, Foreman Level
Philippine Sinter Corporation
Villanueva, PH
07.2008 - 05.2023
- Purchased CAPEX (Goods & Services) and other big items such as fuels-BFO, ADO & Gasoline with an average of CAD715,000~1,600,000 purchase in a month
- In charge of market survey, canvassing, evaluation of offers against key business criteria, and meeting end-users' specifications.
- Negotiated contracts with vendors to secure the best price, terms and conditions for company purchases.
- Tracked and approved procurement plans and inventory levels.
- In-charged in Budget preparation, Consolidation of Purchase Plan, updates and monitoring of deliveries with 200+ vendors
- Generated other income through selling the company's by-product and scraps, with an annual average sale of CAD480,000.
- Developed and maintained relationships with suppliers to ensure reliable supply chains.
Technical Support Representative
ePLDT Ventus
Makati City, PH
06.2006 - 12.2007
- Administered inbound calls from customers in the US to troubleshoot problems encountered with their Dish/Cable signal (Cable TV) with an average of 30-35 calls per day.
- Assisted with the diagnosis of network problems and provided solutions when possible.
- Answered customer inquiries and provided accurate information regarding products and services.
- Developed positive relationships with customers through friendly interactions.
Education
BS Management Accounting -
Xavier University-Ateneo de Cagayan
Cagayan de Oro City, PH01.2006
Secondary Education -
Liceo de Cagayan University
Cagayan de Oro City, PH01.2002
Associate of Arts - Psychology
Columbia College
Vancouver, BCSkills
- Computer Skills (PPT, Excel, Word, Sharepoint, OneDrive, Video Editing-iMovie)
- Database Entry (SAP & CAMS system)
- Office Supply Management
- Administrative Support
- Verbal Communication
- Student Engagement & Support
- Training techniques
- Meeting facilitation
- Performance Evaluation
- Time Management
- Detail-Oriented
- Telephone reception
- Report Preparation
Volunteer Experience
Alumni Archive Researcher, Columbia College (CC), Vancouver, BC, 05/24/2023, 12/2023, Conducted research on CC's archives to gather information on alumni., Utilized online research tools and databases to gather additional information on alumni, such as contact information, current employment, and achievements., Maintained accurate records of alumni contacted and follow up on communication as necessary., Provided regular progress reports to the organization's leadership team.
Accomplishments
- 2-year post-secondary student pursuing Associate Degree of Arts Psychology Concentration with 3.92 CGPA.
- Columbia College Summer 2024 Scholarship Awardee ($2500).
- Won the biggest annual conference for International Students, Columbia College- Limitless (March 2024), under Psychology Division with project title: "Embracing Neurodiversity for a Brighter Future."
- Columbia College Winter 2024 Classroom Appreciation Awardee.
- Led a team of 6 who won the annual Quality Circle (QC) Project in 2018, for an economical delivery of belt conveyors from Japan to Philippines.
Languages
English
Full Professional
Tagalog
Full Professional
Bisaya
Native/ Bilingual
References
References available upon request.
Timeline
Office Administrator
YWCA-Metro Vancouver
05.2024 - 08.2024
Student Services Assistant
Columbia College
09.2023 - Current
Purchasing Specialist, Foreman Level
Philippine Sinter Corporation
07.2008 - 05.2023
Technical Support Representative
ePLDT Ventus
06.2006 - 12.2007
BS Management Accounting -
Xavier University-Ateneo de Cagayan
Secondary Education -
Liceo de Cagayan University
Associate of Arts - Psychology
Columbia College
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