Dianarah Mendoza
Oceanside
Summary
Dedicated Cashier at Fernys Mexican Grill, renowned for exceptional customer service and proficiency in cash handling. Demonstrated ability to enhance customer satisfaction through effective communication and empathy, ensuring smooth transaction processes. Excelled in team collaboration and maintaining a pristine environment, contributing to a 20% increase in customer return rate. Skilled in payment processing and issue resolution, embodying professionalism and courtesy.
Overview
2
2
years of professional experience
Work History
Cashier
Fernys Mexican Grill
08.2021 - 10.2023
Greeting customers
Answering customer questions
Taking phone orders
Checking stock and refilling shelves
Resolve customer complaints
Maintaining a clean working environment
Organization
Education
High School Diploma -
Diego Valley East Charter School
El cajón ca05.2023
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Reliability and punctuality
- Order taking
- Written and verbal communication
- Professionalism and courtesy
- Payment processing
- Product restocking
- Refunds and exchanges
- Issue resolution
- Payment collection
- Drawer balancing
- Multitasking and organization
- Empathy and patience
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Fernys Mexican Grill
08.2021 - 10.2023
High School Diploma -
Diego Valley East Charter School
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