Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Diana G Gutierrez Martinez

San Diego

Summary

Dedicated individual with a background in customer service and effective communication. Recognized for attention to detail and ability to foster positive relationships, ensuring high levels of satisfaction and engagement.

Overview

6
6
years of professional experience

Work History

Assitant/Front Desk Receptionist

Halo Spa and Salt
Clearmont
09.2025 - Current
  • Managed appointment scheduling using spa management software efficiently.
  • Answered phone calls and addressed inquiries about services and treatments promptly.
  • Processed payments and handled cash transactions accurately at the reception desk.
  • Collaborated with spa therapists to coordinate services for clients effectively.

Student Worker at Trio SSS DSPS Program

College of the Desert
Palm Desert
10.2024 - 05.2025
  • Maintained accurate records of student attendance and participation in programs.
  • Managed front desk duties effectively, handling incoming calls and walk-in inquiries professionally, while maintaining confidentiality.
  • Schedule appointments through phone calls, emails, or in person.
  • Help students with computer problems.
  • Assist students during field trips.
  • Collaborated with team members to execute successful campus events, ensuring smooth operations from planning to execution.
  • Boosted student engagement in campus activities by actively promoting events and programs through social media and on-campus marketing efforts.

Cook

Tacos de Barbacoa Rober
Zapopan
01.2023 - 04.2023
  • Maintained cleanliness and organization of kitchen equipment and workstations.
  • Ensured food safety standards were consistently followed during meal preparation.
  • Collaborated with team members to deliver exceptional customer service during peak hours.
  • Trained new staff on cooking techniques and kitchen protocols effectively.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods, with a high accuracy rate, maximizing customer satisfaction and repeat business.
  • Checked for quality, kept track of old and new items, and rotated stock to confirm the freshness of food and ingredients.

Housekeeper

Martha Taylor
Indio
12.2019 - 07.2022
  • Maintained the cleanliness and organization of living spaces for clients.
  • Communicated client preferences to tailor cleaning services for individual needs.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Implemented efficient cleaning techniques to ensure thorough sanitation.
  • Performed laundry tasks including washing, folding, and ironing clothes.

Education

Associate of Arts - Spanish Language And Literature

San Diego State University
San Diego, CA
05-2027

Skills

  • Effective communication
  • Customer service
  • Team collaboration
  • Event coordination
  • Record management
  • Fast learner
  • Bilingual communication

Accomplishments

Dean's List Spring 2024

Honors Graduate 2025

Languages

Spanish
Full Professional
English
Professional
American Sign Language
Elementary

Timeline

Assitant/Front Desk Receptionist

Halo Spa and Salt
09.2025 - Current

Student Worker at Trio SSS DSPS Program

College of the Desert
10.2024 - 05.2025

Cook

Tacos de Barbacoa Rober
01.2023 - 04.2023

Housekeeper

Martha Taylor
12.2019 - 07.2022

Associate of Arts - Spanish Language And Literature

San Diego State University

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Diana G Gutierrez Martinez